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8.5
Very Good
From 4,944 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.0
Location
8.6
Service and Facilites
8.5
People often mention about Idoop Hotel by Prasanthi
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Distance to City Center (46)
Staff Friendliness (42)
Bedroom (41)
Ambiance (37)
Bathroom (33)
Room Space (32)
Accessibility (31)
Hotel Area (31)
Surroundings (30)
Taste (30)
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Traveler Reviews Idoop Hotel by Prasanthi
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 4 day(s) ago
The hotel staff was friendly and check-in was easy. The location is close to the city center and affordable.
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N***r
Leisure
8.3
/10
Reviewed 6 day(s) ago
If you're just staying overnight, it's fine. For three people, ordering a superior room is a bit cramped. Cleanliness is also mediocre. It's in the city center, so grab-and-go food is easy.
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Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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AF
Achmad F.
9.4
/10
Reviewed 3 week(s) ago
My experience staying here was pleasant, the price was affordable, but the facilities were good, cleanliness was maintained, and the room was quite comfortable.
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Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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T***a
Leisure
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, rooms always cleaned without being asked, and affordable prices. I'll be back here next time I visit Mataram.
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Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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R***o
Business
8.5
/10
Reviewed 5 week(s) ago
I think there could be more TV channels; only 7 isn't enough. Or perhaps a smart TV could be installed.
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Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We will convey your input regarding the addition of TV channels to Management. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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f***i
8.4
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the hotel is close to the city center, but the only thing lacking is the atmosphere of the old rooms. If possible, they could be renovated and the paint color changed.
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Accommodation's Reply
22 Sep 2025
To Our Esteemed Guests. Warm Greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. Your input regarding the repainting of the rooms is currently underway, but we thank you for your concern. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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C***l
10.0
/10
Reviewed 6 week(s) ago
Good quality hotel, really good
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Accommodation's Reply
21 Aug 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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A***e
10.0
/10
Reviewed 6 week(s) ago
Friendly and helpful staff, good food, close to the mall
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Accommodation's Reply
21 Aug 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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O***i
Business
8.8
/10
Reviewed 7 week(s) ago
Room ok, service ok, wifi ok, everything ok
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Accommodation's Reply
21 Aug 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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M***y
8.5
/10
Reviewed 8 week(s) ago
the hotel is nice, clean, friendly service
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
To Our Esteemed Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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AF
Aeko F. U. F.
10.0
/10
Reviewed 10 week(s) ago
Friendly staff. Nice hotel room. Clean.
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Accommodation's Reply
06 Aug 2025
Dear Aeko F. U. F. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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C***o
Staycation
8.8
/10
Reviewed 10 week(s) ago
My first time staying here, and overall, it was a pleasant experience. The room was clean, the bathroom smelled nice, and the room was spacious, without feeling cramped. The only thing I found lacking was the breakfast menu. Upgrade it, and it's perfect.
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Our Valued Guests. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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T***c
10.0
/10
Reviewed 11 week(s) ago
Good hotel with good experience. The workers are so thoughtful and have fast response.
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Accommodation's Reply
06 Aug 2025
Dear Our Valued Guests. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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Dha S. M.
10.0
/10
Reviewed 11 week(s) ago
clean room..friendly staff..quite good location..kids don't want to leave the room..
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Accommodation's Reply
15 Jul 2025
Dear Dha S. M. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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Ba
Bernadetha a. p.
8.5
/10
Reviewed 12 week(s) ago
strategic location near the city center.
staff serve friendly. Fast check in and check out process.
Standard budget hotel room, clean and quiet. It's just that the color of the towels is no longer pure white.
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Accommodation's Reply
15 Jul 2025
Dear Mr./Mrs. Bernadetha. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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margo w. p.
9.4
/10
Reviewed 13 week(s) ago
Hotel with nice view and delicious food.
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Accommodation's Reply
15 Jul 2025
Dear Mr. Margo W. P. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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H***n
8.5
/10
Reviewed 13 week(s) ago
Yes, stayed a week here... the most positive access because it is close to the city center.
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Accommodation's Reply
15 Jul 2025
Dear Our Guests. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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D***h
9.1
/10
Reviewed 14 week(s) ago
steady, standard with accommodation for 1-2 days
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Accommodation's Reply
15 Jul 2025
Dear Our Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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I***I
8.5
/10
Reviewed 15 week(s) ago
Staff were friendly. The shower was not working well, and I needed to clean it by myself.
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Accommodation's Reply
15 Jul 2025
Dear Our Guests. Warm Greetings from idoop Hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop Hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop Hotel Mataram. Best Regards. Abd. Basir. Asst. RDM.
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H***I
10.0
/10
Reviewed 15 week(s) ago
Very suitable for family staycation.
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Accommodation's Reply
15 Jul 2025
Dear Our Guests. Warm greetings from idoop hotel Mataram. Truly Indonesian Hospitality. First of all, we would like to thank you for choosing idoop hotel as your accommodation during your stay in Mataram. This review will be very useful for us to continue improving the quality of service and comfort. We continue to grow and develop to provide a positive experience to our guests. We hope to welcome you back to idoop hotel Mataram. Best regards. Abd. Basir. Asst. RDM.
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Number of reviews per page
20
40
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