Overall Ratings & Reviews Hotel Atoll Emerald Miyakojima

It's a very clean hotel. Parts could do with updating, however my double room was big, had a great view, and was comfy. Swimming pool was very nice - no staff there - no one to make you cover up tattoos. Bar was permanently closed. Only one restaurant open, no English menu. Staff friendly enough. Good free parking. Very convenient location. Many restaurants around. Walking to town centre quick and easy. Would stay again.

Location is convenient! It’s 15 mins away from the airport! Next to Painagama beach, near Sinayama Beach and the Hirara Port. There are several restaurants near the hotel too! Very convenient to many things.

Aging property in desperate need of renovation. Beds were uncomfortable, only one pillow. Photos online are deceiving, this place faces a loud and busy port. No shade by the pool. Breakfast is all Japanese, not even the coffee is good. Too expensive for what you get.

I did not experience the property, booking and not doing enough research, compounded by poor representation to realize that it’s not located on Okinawa island and only accessible via flight. The property does not offer a refund, and my experience with customer service was rather poor to the point where I am strongly considering to never use Expedia as means to book any sort of vacation in the future, but also sharing my experience to protect my fellow colleagues.

Clean, great service, and convenient location, walking distance to Painagama Beach, Family Mart, and many restaurants and shops. Easy drive from there to other parts of the island.

I stayed four nights here in February 2025. it was a good place, very friendly staff and a good location.

Wonderful staff, very nice and warm people. They go out of their way to make your stay comfortable. It’s an older hotel but for the price, you cant do much better than this in Miyakojima unless you want to pay hundreds more at the high end places. There are some restaurants and a Family Mart within walking distance but you will need a car to get around. All in all very happy with our stay overall. One caveat: If you don't speak Japanese you'll need to use Google translate a lot. Once you figure it out you’ll be good to go.

The hotel is very close to the city's main commercial streets, where most stores and restaurants are located. The staff is very friendly and professional. The view is nice, but the commercial port's noise started very early in the morning. If you are very sensitive to the noise, bring your earplugs. Just so you know, they don't have a safe in the room(at least in our twin bedroom). We were pretty satisfied though for sure.

The bed was horrible. I didn’t sleep even with padding the mattress with the other beds comforter. I camp and sleep on the ground, it would have been more comfortable than this. The cleaning staff was great. The management at the front desk, not so much

Very comfortable hotel & easily accessible to eateries & more. Great view from hotel…

スタッフの方々の対応が親切 清潔感あり

朝食の品数が、期待はずれでした。

I actually felt a bit let down based on The other reviews. Maybe during because of breach of language, we felt the front desk was not too helpful during our stay. We needed more than one pillow and they said no, wanted to rent a helmet for bikes and the answer was no. So we felt disappointed.

清潔で料理もおいしく市街地からも近く利便性の良いホテルでした。

良かった

平良港の目の前の全室オーシャンビューで伊良部大橋や伊良部島に沈む夕陽が部屋やプールからも見れます バイナガビーチにも隣接し、繁華街までも歩ける距離です

ホテル内の清掃も行き届いていてスタッフの方もとても親切に対応してくれました。

宮古島出張の定宿です。いつもありがとうございます。

オーシャンビューが素晴らしくビーチもすぐそばでとても良い立地でした。 特に不快な思いや不満な点はありませんでしたが、強いていえばプールで飲食できないのが少し残念でした。しかしホテルの向かいの焼き鳥屋さんで焼き鳥を買ってビーチで食べることはできました。

海沿いでロケーションもいい、さらに中心街も歩いていける距離にあり便利でした。部屋も古さを全く感じなく綺麗でした。特にお風呂のバスカーテンが臭くなく清潔感あり 良かったです。