9.0
Exceptional
From 102 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.6

Service and Facilites

9.0

Traveler Reviews Hôtel-Résidence Alaia

Number of reviews per page
20
40
Top reviews
Darren
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Really clean and comfortable, very friendly staff. Reason for a 4 not a 5 is if you have a downstairs room the soundproofing isnt awful but isnt great including hearing the drains from upstairs and general moving around. Might not be the same in all rooms.
Athena
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The place was quaint, in the middle of a quiet village that was all closed up at 8pm when we arrived. We found it strange to have the toilet separate from sink; and no matter what we did we had no wifi and very spotty telephone connectivity. Pls note that the front desk closes at 7pm which, while listed, it is not highlighted. We received notice of how to check in after hours, 2 days after our check in… thank goodness the host was very gracious.
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Alan
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

We stayed in a double room which was basic with rudimentary self catering facilities which were in need of a refresh. Although the receptionist who checked us in was friendly and helpful, for the majority of our stay there was no-one behind the reception desk.
Roni
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

A different style of checking in. They send you a code thru email for door as there is no one to check you in but once we figure it out, it was easy.
Paul
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3
Verified traveler
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room
Christian
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Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

A place to stay.
Sarah
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with Partner
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Excellent for a quick stopover, room was tastefully decorated and comfortable. Location is excellent and we would return.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

The staff were very helpful and the room was clean and tidy.
Verified traveler
10.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Lovely hotel, we had a studio which was great for making own breakfasts and drinks we did have one or two meals in but the restaurants in Ascain serve good food so we ate out most of the time. We travelled by train to St Jean de Luz and then used the local bus to get about very good service. The staff at Hotel-Résidence Alaia were so welcoming and very helpful. We will definitely visit again.
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Bronwyn
10.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

Very comfortable bed. Spotless room. Wonderful to have a fridge and kettle in the room. This is off the beaten track and you need your own transport. It is close to the train to La Rhune
Virginie
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Chambre très spacieuse très bon confort Avec salle de bain et wc séparé Petit déjeuner sucré salé. En Buffet varié
nathalie
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

calme, chambre et SDB spacieuses
Rodolphe
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Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Séjour randonnées aux pays basque Hôtel très calme propre et bien situé / commerces Chambre spacieuse et bien équipée Dommage que le nettoyage quotidien de la chambre ne soit pas prévu Parking gratuit
bernard
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Très bon accueil , chambre de qualité dans un hôtel residence très bien placé au cœur de se magnifique village Ascain .
Kevin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very good hotel nestled at the hoot of La Rhune , great walks in the area and friendly service, excellent breakfast
Verified traveler
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Un séjour vraiment incroyable dans cet endroit charmant ! Nous reviendrons ici avec grand plaisir !
Stephanie
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Parfait pour visiter la region
magali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Bien placé accueil chalereux confortable
Jennifer
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Business
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Hotel tres simpa que ce soit en chambre ou en studio. Seul petite chose a savoir si vous roulez avec un vehicule de plus de 2m10 le parking n est pas adapte donc si plus de place devant l autre parking nous est inacessible. Mais il y a des places pas trop loin tout de meme.
Number of reviews per page
20
40