Overall Ratings & Reviews Wyndham Rio Barra

Our stay at Wyndham Rio Barra was a complete disaster from the moment we arrived. Check-in took over three hours—and I’m not talking about waiting in line. Once we reached the front desk, the process dragged on endlessly with disorganization and confusion. When we finally got to our rooms, we were shocked. The rooms were filthy, moldy, and clearly not cleaned properly. The smell of dampness and visible signs of mold were everywhere. We had over five rooms booked across our family and all were in unacceptable condition. We immediately contacted the front desk, asking to be moved to a renovated room. Instead of resolving the issue, they tried to charge us extra while we were already suffering in these awful rooms. After staying in those conditions, many of us began experiencing coughing, shortness of breath, headaches, and general illness—likely due to the mold and poor air quality. Only after we escalated the issue, demanded a higher-level manager, and mentioned filing a formal complaint with the sanitation department, did they finally move us to renovated rooms. The manager who handled it was kind and tried to help, and we appreciated that—but by then, we had already gone through days of stress, discomfort, and sickness. This experience was completely unacceptable for any hotel, let alone one carrying the Wyndham name. I would not recommend this hotel to anyone. Cleanliness and guest health should be a basic standard, not a luxury. Give a good thing the room are big and .

Property seemed ok online, but the rooms are outdated, bathroom full of mold, doors were broken, AC was leaking, the room had a funky odor, the bed felt wet all the time, balcony door did not close. Security on the property was nonchalant with the homeless boys attacking guests to sell sweets late at night 😕

I stayed in a few other places in same area. Need to invest into updating rooms. Shower was moldy and rust on shower doors was concerning. I will be back every year but hopefully you take care of the rooms which is way more important than the pool. Everyone is in a room but not everyone uses the pool.

Worst hotel ever - Please stay away.

Perfect

The hotel and location are great!

Excellent location and great breakfast.

The hotel is well located, safe place, several restaurants nearby, our room had a sea view and a balcony, beach area reserved for hotel guests, with chairs and clean towels. The furniture could be updated. Super attentive and professional staff

This was by far the worse experience I ever had. From the deity walls, mirror and shower to the bedding and even shade lamps - mattress and pillows with dirty stains, the rudest staff I ever met to the point of the hotel manager trying to gaslight me to the fact that my son didn’t get a tollway bed despite being advertised that way. The room was supposed to accommodate 4 and only did 2. I had a broken fridge and had to literally argue to get moved to a different room where it was downgraded version to my room and was juts lightly cleaner. I was juts so exhausted by then I simply didn’t have any more energy to advocate for us. The hotels are not equipped for our blow dryers etc and they do not give you adapters they sell for $50 8 times the price down the street. Is price gauging around the corner for a place that feels at the most a two start/ hotel. It’s very sad to see this property let go this way. I would like a refund or credit because this hotel should not be in Expedia - it doesn’t meet its standards. I tried red the photos and it is simply not that. I have photos to prove.

I know the location well and its great. When we got to our room, it had minimal furnishings which is ok. They told us only one key per room even though we were 2 guests. The shower handle was broken, so they moved us to another room, said it was an upgrade. It wasn't an upgrade and it didn't have a balcony. The shower was a tub with dirty broken grout. The pool is great. In summary i hope they can get this great property in better shape.

The room had so many issues starting by a terrible smell, leak from the ceiling into the kitchen, microwave that is 15 years old, coffee machine that doesn’t work and horrible customer service by ignoring all requests

It's an old hotel, the furniture, the beds, the TVs too. They wouldn't clean if you didn't ask for it. I didn't like it and I wouldn't go back.

If you like mold and lack of health, you can stay here. We tried two different rooms and both had lots of mold. Room was also rundown. After we checked in, we saw mold in the room. Had a wait a few hours for another room to be cleaned. It had worse mold by the bed. We had to leave and find another hotel. Ended up staying at a Windsor hotel. Windsor is Wonderful.

Hotel needs rooms update.

The hotel is in a good place

Can’t believe a Sheraton property is that bad. Doors locks from the inside(had to get maintenance multiple times) Rooms are outdated. Manager don’t return requests to talk. Only thing they worry about is the exercise on the pool Area of the saunas are bad full of black mold They painted over it to try to cover . Wet sauna is really smelly Don’t look like they change the jacuzzi water ever it also smells

It wasn't what I expected. The floors were sweaty the first 2 days of my stay. The furniture is out dated/old. Also we couldn't get a late check out. The staff was really nice and helpful

Great location and facilities. Great value!

Not doing any cleaning in room. I've ask for towels 3 time, and none of them they send any towels. The rooms are very old, and not clean. the bathroom is very old even in the Master King room. a hotel that stay in the 80's, very old. the swimming pool renovated last year is the only good thing in this hotel.

Good price and location, the balcony is the best. Excellent breakfast.