Terrible bed, broken shower base ,no restaurant and nothing near ,old ,smelly air conditioning broken .

Room was clean, staff helpful, food terrible. Hotel is showing its age but was clean and pleasant. Having to go to the pool snack bar for food and drink not ideal, and the food was awful.

Great hotel in a great location. Staff were super friendly and very helpful

Premises are in a state of disrepair . Carpets worn, faded and stained. Towels ragged, ratty, and inadequate. Buffet breakfast just adequate. No restaurant available and only uninspired snacks offered during the day. The place is isolated and one has to take a taxi to find dinner Service. The « spa » is a joke with a broken jacuzzi. Avoid this dump at all costs.

We had a great stay!

Staff and breakfast

The staff was super friendly while checking in and the breakfast had a good variety.

Staff, especially the front desk, went above and beyond to help make our stay a success. Thank you!!

The staff was excellent. Specially Ulices Mieres. Hotel garden is very nice.

Friendly staff, restaurant options very poor

Close to the airport. Close to the waterfalls park. Rio de Uruguay bus stops right in front of the hotel (and drops off across the street. The restaurant has great food. If you are looking for a hotel with spacious rooms, near the airport/park, and with food on site then this hotel is perfect. My room was spacious, but the bathroom needed to be updated. No big deal.

It was challenging as no one spoke English and communicating anything was very hard.

Eas ok, need some narhroom repair in the room

Ok

Great hotel close to everything

Staff is very friendly. Restaurant and food are excellent. What kept me from giving it 5 stars is because it needs an upgrade but it looks like all hotels in the area need one. Will definitely stay again

The front desk staff were very helpful, friendly and kind, Emilia was the best, she was great

Small airline type pillows. No coffee pot in room. You have to use room key to turn on power so the hall and room was like and oven. It finally started to cool when we left to check out. We arrived 30 min after restaurant closed. They should have pre-made sandwiches/fruit plates to sell to late arrivals. Kids were playing hide-n-go seek so running up and down hall outside room.

The hotel is located in a good area but is far from being a 4 start hotel. The hotel needs update. The hallway’s shades are old and need to be changed. The pool need repairs and the furniture in the rooms are old and uncomfortable. The staff however were nice and courteous. The breakfast was real good.

The rooms are old. The front desk lady Amilia was super nice and helpful.