Overall Ratings & Reviews Grand Mercure Bandung Setiabudi

Very satisfied staying at Grand Mercure

cool hotel suitable for family vacation

The staff is friendly, the pool is warm, and the hotel is kid-friendly. I was very satisfied with my stay here.

Olga's facilities are complete, the yard is spacious, the lobby is luxurious. However, when I was on the 10th floor, the smell was not very pleasant.

Good place to stay, the space is nice for my child to play and see the scenery.

the atmosphere is quite good, 🌟🌟🌟🌟🌟 ⁵ the cheapest in Bandung I think, the staff are also friendly, the AC is cold, the wifi is okay, the TV is also okay, the only minus in my room... the bathroom floor is slippery especially when touched by the free soap.. it looks like a thin moss, in the room's brewing area.. there are only 2 teas with various kinds of sugar and creamer🤣🤣 there is no bajigur bandrek let alone coffee, there are only 2 sets of toothbrushes and 1 head cover.. it's so sad to see, even though it's not used, it's just for memories 🥹🥹, overall it's still okay, btw from the hotel's position the air should be fresh, but if we open the window it smells of burning garbage, after breakfast there are also those who open the window in the hallway, the smell of burning garbage also comes in,.. 2 days with air pollution huh😮‍💨😮‍💨 but my mattress type like👍🏼

Friendly staff, kids love the large swimming pool and warm water.

Housekeeping keep disturbing us, some other customers keep shouting here and there in the hallway.. what a shit soundproof room.

The experience of staying at the Grand Mercure Setiabudi was very pleasant, my child felt at home and didn't want to go home. So far, our experience staying here was very pleasant, the facilities and food were delicious and most importantly, it was very kid-friendly, next trip if I go to Bandung, I will come back to stay here again 😍 Thank you for the nice experience

I had a great experience to stay while in this hotel, we will be back and gonna be our option when in Bandung

The hotel staff was very friendly and helpful.

Kid friendly hotel. Clean swimming pool and warm water.

Everything is super. The food is varied and delicious. I like the swimming pool the most, it is clean, wide and long. The shower room is also clean. God willing, I will come back again.

Staying at Mercure with family. We booked for 2 rooms and asked for connecting door. They gave us a rooms with connecting door and even upgraded to a better room. Staff very responsive, polite & kind. Very satisfy with the services. Two thumbs up!

The kids were very happy staying here, the facilities are complete, most importantly the warm water pool

The staff is okay, asking for additional sandals is served, asking for fish food is served, picking up leftover items after checking out is served selflessly. The hotel facilities are kids friendly, there is a PS 3, ping pong playground, a slightly warm children's pool.

Went with family and relatives on vacation from the USA. Booked 4 rooms, given an upgrade to rooms on the same floor with a connecting balcony so we could chat together, thank you for thinking about this from the management. A little input so that the restaurant staff can be added to the personnel if it is the weekend or crowded with guests.

Spacious room, suitable for family, good overall. Access is not too far.

Overall pleasant, spacious room.

I will come back here again, the food is delicious, the rooms are clean, the staff are friendly, basically the best.