It was a pleasure to stay at Mercure for the right price.

The place is okay and the price is right. I can relieve stress here after work 🌹 Will be back here again! 😘

The room was great, the staff was friendly, and the bread was delicious. The food was also delicious, with plenty of choices. I'll definitely stay there again next time...

The floor of the room is dirty. Probably volcanic ash. Please clean it.

Check-in and check-out were fast, the staff were all friendly, and the pool was warm and spacious. I really enjoyed my stay here. I'll definitely stay here again if I go back to Bandung. Thank you, Grand Mercure.

Amazing hospitality, thanks for all staff.

Very friendly staff, highly recommended hotel. Clean and comfortable.

warm water pool very very ok near where.where

A good hotel for families with a swimming pool and the ability to play ping pong, the main thing is that it is close to the mosque for congregational dawn prayers.

Not bad... The pool is quite large and warm. The breakfast is quite tasty and varied. The room is clean, no complaints. But there was a slight problem, I checked in in the morning, waited until after 3 pm and still hadn't been contacted. When I asked at the receptionist, I was told to check in again and asked for another ID card, the officer insisted that I hadn't checked in without checking first?? Why argue with me when the computer was right in front of him. After he checked on the computer, he said I could enter now, the SOP needs to be reviewed. Even if I was given an access card, it couldn't be used, finally after exchanging it again, it worked. Well, let's just say I was unlucky to get a receptionist who wasn't very responsive.

The hotel is quite strategically located, although on a main road, but there's no traffic noise. The rooms and bathrooms are clean, and the service is also excellent.

Mercure Setiabudi is one of those hotels that always makes you want to return. The comfortable atmosphere, complete facilities, including a swimming pool, children's playground, fitness room, and pampering spa facilities. Thank you for the friendly service from check-in to check-out. Thanks for the hospitality.

Love the ice americano and cappuccino. The best.

Excellent service. Exceeding my expectations. 👍 I requested last-minute birthday wishes in my birthday boy's room, and the GRO team went all the way by decorating the room with birthday decor and they gave us a cake & a birthday card from the GM too, thank you sir! 💙💜 Thank you everyone. Mission accomplished 👌

The lights went out several times. The TV signal kept dropping out. The room wasn't very clean. But other than that, the service was top-notch.

Great location, friendly staff, and clean rooms. The breakfast was also delicious with many options. Excellent value for money! We always stay here for certain special celebrations because it is so enjoyable. We will return once the lagoon rooms have finished their renovation.

My favorite hotel every time I go to upper Bandung, the location is good, going to Lembang is suitable, going to the lower part of the city is also okay.

The bathroom glass had a crack, allowing water to leak out and flood. The sheets were a dull white color, appearing unclean. Sleeping was uncomfortable. The staff was quite friendly. The location is congested.

Very comfortable with both the service and the rooms. The food variety could be improved.

Great, satisfying. Thank you, great service.