Overall Ratings & Reviews Distinction New Plymouth Hotel

Hotel is being renovated but was quiet, comfortable, great staff, great location.

We were very disappointed with our room, especially for the cost. No kitchen facilities, after a longdrive, we wanted toeatin, we had togo andask for platrs, andcutlery. There was no microwave, no kitchen sink, a tiny fridge. The spa bathis verysmall. There were cobwebs on the windows, and dirt on the windowsils, w

A decent enough hotel however, definitely in need of a refresh. The rooms were clean enough and it was fine for an overnight and service waa good, but would expect more given the price paid. Unsure if we were given the older rooms or if there were better rooms.

The place was as expected, rooms were fine and we got for a good price. Will be nice once the hotel restaurant and breakfast returns.

Had issues with my card not scanning me into my room.

Worth value

We were greeted with great hospitality and room was pleasant.

New Plymouth is pumping !

A very pleasant stay

The location is very convenient for the centre as well as sites just outside like Pukekura Park and Brooklands Park where WOMAD takes place. There was daily housekeeping and the staff were very friendly and helpful, especially when i needed to book an extra night.. The room and shared hotel facilities were clean. It doesn't currently have on site cafe/restaurant, but there are a number of really good places within a short walk. It's close to the local bus services and the coastal walk which is a beautiful walk in places. It has a guest laundry which i found useful. The hotel itself despite being close to town, felt quite peaceful and relaxed. I would happily stay again.

We are so comfortable staying at your hotel and the staff is great and welcoming. Very close to restaurants etc. Thanks Liza C

Nice reception and nice location

Nice accomodation and close to town centre. Comfortable and clean.

Rather not

I booked same day, paid almost $400. Showed up and everything was closed, staff member told me they were booked out yet online it stated there were 4 rooms available, I was told to deal with it on my own, even though I’d just paid towards to hotel. The staff member was probably new because he was absolutely useless lol. They clearly have an issue when it comes to things online, In the future I’d call before booking anything, especially with this hotel

Friendly staff and comfortable room.

Great location, friendly staff

Great location, easy walk to downtown. Clean, friendly staff Would like to see bar and restaurant opened

The 2 bedroom suite although it has a good lounge area, the bedrooms have no windows which felt quite unusual. The aircon was very noisey and cold. Would not stay here agin.

No complaints. Great stay. Nice and clean. Close to town. Helpful staff.