8.8
Very Good
From 905 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

10.0

Service and Facilites

9.0

Traveler Reviews Hotel Metropole

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel Metropole is a favorite of ours. The location is excellent, the staff is accommodating and the rooms are excellent. Although our room was next to the spa, there was no noise perceived in our room from others using it. I do wish that there was daily cleaning service.
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Quiet and Comfortable
Melanee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location was prime! It’s attached to a collection of restaurants, shops, and cafes (and an arcade). Live music below in the evenings… and very close to the beach. The staff were all very kind!
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The cafe with seating area was very pleasant, and there was a good live band while we were there on a weeknight. Filling out water bottles was nice, plenty of towels for spa and beach, and a good continental breakfast as well. Thank you!
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay was short but sweet..the hotel was in great location . The room was clean . Best part of our stay there was the staff, they were so helpful and friendly.
Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is an older hotel, but beautifully maintained and immaculately clean. The location is perfect, right on the Avalon waterfront and an easy walk to all that Avalon has to offer. Our room had a bit of an ocean view, which was greatly appreciated. The staff is friendly and helpful, but there were a couple of things. First, maid service is only by request, which we did not know, so the room went uncleaned for a couple days. Second, the included continental breakfast offers the barest minimum of choices and could easily be improved with a bit more variety.
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Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Decent continental breakfast. Clean and very spacious room. Beds were fairly comfortable. Nice fireplace and dining table with chairs. Overall pretty decent for a 3 star hotel. Definitely overpriced. But I think that’s common of the Catalina Island as a whole.
Erica
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

TERRIBLE BEDS!!!!!! The worst bed we have ever paid to sleep on, -50/10. This hotel really cheated out on the comfort measures. An absolute waste. The bed was springy and had zero support. It was so bad we had to book a $300+ couples massage after our stay because we both had severe back, neck, and sciatic pain. The bathroom was dirty and the floors were dirty. There were cobwebs on the curtains. The staff needs to do a better job and cleaning and they need to replace the beds ASAP!!!! This stay was terrible, never again. We come every year and we will be writing this place off. Save your money! It’s also super loud because it’s right over a shopping center.
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Nancy
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nothing was particularly great nothing was particularly bad. It was just an average room, with average staff. I would recommend it because it has a good location, and is well priced.
Jolly Micah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Accessibility
Diana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel! Great location!
Jennifer
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel is centrally located to all shops and restaurants so it’s not the most quiet. Air conditioner was very loud. Bed and pillows were comfortable. Food options were great including online ordering at the coffee shop that’s next door. Nice selection at Continental breakfast offered to guests. Friendly staff.
Phylicia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Customer service oriented, great services, loved our room, easy access to everything! We will be back!
Nasha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

If you want an amazing experience come here to book because it was very convenient . You're on mainland you walk up the street and you see everything. I recommend to get the view of the beach. Staff is vey kind and friendly. 100/100
amy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was clean. Water pressure was amazing. The staff was very nice, and they have a continental breakfast. I will stay here again.
Mario
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and great staff they are very accommodating in every way possible. Super clean and fresh facility. Will be back next trip.
brenda
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Wonderful and accommodating staff. Would definitely be staying here again!
Yessenia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

very nice
Dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Nice ambiance. Large rooms. Nice view from the rooftop deck.
Katie
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

My husband and I went to Catalina Island for our 12 Anniversary. We’re seniors. We picked the Metropol because it was right on the water. Also has an elevator. Restaurants and shopping is right there. The room was great. The bed was as comfortable. Pillows were good. Everyone at the hotel was very friendly. Live band played in the hotel courtyard. Very nice hotel.
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