Great location. Although right in the centre very quiet .

nice room and bathroom, we saw 5 staff members of which3 were excellent whereas two bordered on rude.

Great location, really close to everything you'd want to see in old York. Very comfortable bed and a modern bathroom. My only quibble - and this is more my fault than that of the hotel - is that to get up to my room, on the top floor, I had to lug a giant suitcase up several flights of a winding, narrow stairway. (York was a stop on my way to work for a month - ergo the giant suitcase). No other amenities in the hotel, so if you want a bite to eat, you'll have to go out. Not a big deal, as there are countless establishments within a 10-minute walk. For comfort and location, I should give the place 4 stars. Just wish it had a "lift"

Clean though old fashioned and dated.

Lovely room and lovely staff - right in the centre of York

Not spotless, but overall good cleanliness. Bedding and shower were spotless. Few small bits on carpet.

Room was damp neglected Smelled damp Needs good clean

Arrived a little early, to be greeted at reception, and told we could have the room early as it was ready Lovely sized room, and bathroom Comfy bed Brew kit Lovely stay, even if the misses thought see saw a ghost in the night lol

Disappointing room. Photos made it look amazing which it wasn’t. The floors were uneven and I expect that from being an old building but be careful if one uses the coffee machine. The table it is situated on slopes and therefore make sure one holds the cup until the coffee is made or the cup will fall off and ………no coffee! Room is in need of an update with scuffed walls. The tops of the mirrors have never seen a cloth and the fan in the showers has a mind of its own and can stay on for ages. Basically shabby and certainly not worth the money for the stay. Be careful if one wants to stay in York after checking out! They will not look after one’s bags and they tell you to Google the best place to store the luggage. In summary, worst hotel I have stayed in and one I will not be visiting any time soon!!! Avoid folks!!!!!!

Great location, comfortable bed, quiet location

Staff very friendly and polite.

Every thing was perfect staff couldn't do enough to help you the hotel is

All round great place to stay

Basement room, smelled of damp. No mobile signal down there and the worst wifi I've ever encountered.

Friendly staff, very central and perfect for what we needed as a base for seeing York at night.

An excellent little hotel with everything we needed for a Christmas break in York. Fantastic location right in the centre. Rooms lovely and bathroom spotless. Will definitely book again next time we visit York.

Location modern trendy hotel which lovely staff

Spotless room, fantastic room, lovely staff and in a fantastic location

It was close to restaurants, bars and tourist attractions. The room was clean, qiuet and very spacious. The staff were very friendly and accommodating.

Staff very lovely, room great, location amazing