7.8
Pleasant
From 326 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.5

Meal

7.6

Location

8.0

Service and Facilites

7.7

People often mention about Napalai Hotel
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Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bathroom (1)
Taste (1)
Variety (1)
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Traveler Reviews Napalai Hotel

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40
Customer reviews
Pacharaphon S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The check-in staff is quite slow and the work transfer is not continuous, but overall it is good.
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Accommodation's Reply
31 May 2025
Dear valued guest, Napalai would like to thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay. We apologize for the inconvenience caused by the late check-in. We will take this feedback into consideration and seriously improve. We hope to have the opportunity to serve you better and provide you with a better stay experience in the future. Thank you, Napalai.
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R***A
icon-origin-TRAVELOKA
7.0
/10
Reviewed 30 week(s) ago
When I stayed there, the Wi-Fi password didn't match the room because I pressed the password and the Wi-Fi didn't come up, so I pressed the room number of another room and it worked. Why is this like this? And the hot water heater isn't very warm to shower with.
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2 people find it helpful
Thepsathit T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
ประทับใจ อาหารเช้ามากครับ พี่ไพนักงานดูแลดี
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Wannapha P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 102 week(s) ago
ที่พักสะอาด แต่โซฟามีรอยเปื้อนนิดนึง เตียงนุ่ม แอร์เย็นดีค่ะ แต่ห้องพักกลิ่นไม่ค่อยหอมเท่าไหร่
1 people find it helpful
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Tanut P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 110 week(s) ago
Good, clean, quiet, good service, have used the service many times near the airport too
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2 people find it helpful
Nanthapong Pimphalia
icon-origin-TRAVELOKA
8.5
/10
Reviewed 116 week(s) ago
Impressive clean room, delicious breakfast, can choose a set 😊
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Boworn M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 134 week(s) ago
The hotel may be a bit old. But the cleanliness and amenities in the hotel are considered good if compared to the price.
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1 people find it helpful
kittisuk k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 135 week(s) ago
บรรยากาศก็ดีครับ แต่ปลั๊กเสียบไฟน้อยไป ไวไฟห้องผมใช้ไม่ได้ นอกนั้นดีครับ
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Sirirat Suksri
icon-origin-TRAVELOKA
9.7
/10
Reviewed 139 week(s) ago
Good accommodations Facilities.
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Natapol
icon-origin-TRAVELOKA
8.5
/10
Reviewed 165 week(s) ago
good hotel The downside is probably the pub noise below. and no hair dryer
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1 people find it helpful
rerngrit c.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 242 week(s) ago
This hotel is highly recommended.
1 people find it helpful
Cherz D.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 242 week(s) ago
Went to stay here for the second time. First time, the Deluxe room is overall very ok because it is close to the place where the child learns specially. But the second time to go back to stay this time, booking a standard room is not sure if the noise is coming from the upper room or next door. The sound of dragging tables and chairs The sound of the building and the lap until 11:30 PM and still loud. When the morning is loud again early in the morning Another bad thing is the bed, the baby wriggles when we wake up. The bed doesn't know where to go. I thought that I was lying on a junk boat 🥴 but the staff of the D-Week didn't look good. Drive to the suburbs A bit further, but sleeps well. Prices are not much different.
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Sopita R.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 244 week(s) ago
There is no hair dryer in the room. When asked that the reception did not tell you
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Mayuree L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 245 week(s) ago
Overall, it's quite good. But the bathroom has no ass hose
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1 people find it helpful
Nuttha s.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 283 week(s) ago
The staff are all helpful. But the hotel is quite old, the old pool, the room looks dark and old Adjusting hot water is difficult, sometimes overheating, over cold, hard pillows. The room has a connecting door. When opened, there was only one knob on our side. But it still looks scary The room does not have soundproofing sheets. I could hear by the side of the room. When the wheelchair housewife is often heard, people outside walk in through our room. Say what you hear The air conditioner is loud but cool. If adjusting the low mode Will be louder than usual The blanket has smudges that cannot be washed.
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1 people find it helpful
Puttatida S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 290 week(s) ago
The lobby does not turn on the lights and is quite old. During the night, the walkway to the pool did not turn on the lights. On the way, in the dark atmosphere, so it looks scary. The room was renovated and clean. If there are elderly people, they should upgrade the room. Because the normal room is polished cement floor May slip due to accident Including appliances in the room not available. There is only a set of soap and shampoo. Glass and drinking water These are only my personal opinions. Overall, have a good dream.
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Krittanu B.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 291 week(s) ago
- Wifi too slow (0.5 Mbps) and dropped. - Run out of hot water and sometime it comes so hot, seem unstable. others are fine and please note that hotel collect 500 baht for deposit before check-in.
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Noppakarn P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.5
/10
Reviewed 294 week(s) ago
Enter the room to find 1 cockroach lying face-up in the middle of the room, probably because the door of the room has a box below. Allow cockroaches to come in And will make the room not sound at all The sound from the outside is very loud. We have a room 1226 with a door connecting to the side of the room. At first I didn't think anything. Think that the door of the room is probably closed completely We look like a door that can not be pressed. No bolts to lock It turns out that in the morning, around 6.00 am, the sound of people talking was very clear. Turning to see the light next to the room. That the door can be opened into our room and is shocked. In addition, the warm water cannot be adjusted at all in the room At first, I thought it was just warm and I would take a bath for a while and then it would be hot. Despite not adjusting anything at all This room rate is recommended to find a cheaper and better hotel. There are a lot.
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1 people find it helpful
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Saii A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 297 week(s) ago
Room is spacious, good value for money, but breakfast is a bit small.
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1 people find it helpful
Nattapong C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 298 week(s) ago
Good. Come next time to come to stay again. Convenient.
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