Overall Ratings & Reviews West Hotel

Traveloka (232)
Other sources (263)
8.2
Very Good
From 232 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.9

Location

7.7

Service and Facilites

8.2

People often mention about West Hotel
All
距市中心的距离 (2)
周边环境 (2)
无障碍设施 (2)
卧室 (2)
内部餐厅 (2)
适合家庭 (1)
员工友好度 (1)
Wifi (1)
氛围 (1)
房间空间 (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews West Hotel

Number of reviews per page
20
40
Customer reviews
tran n. b. n.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Parking is inconvenient, because it is right in the market area.
Translated by Google Icon
See original
Find this review helpful?
V***ũ
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel has 2 gates, Hai Ba Trung gate is a local market (mainly selling fruits and raw food), the back door is a convenient green grocery store with many delicious restaurants (but you need to ask for prices first). The breakfast buffet is okay but a bit cold, the staff is polite and enthusiastic.
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 13 week(s) ago
The hotel is near Ben Ninh Kieu but Hai Ba Trung gate is right at the market so anyone who goes should consider it because it will smell. Of the 5 rooms I booked, the double room had a smell (a musty smell or something, a bit strong). The food was okay.
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 13 week(s) ago
The hotel is near Ben Ninh Kieu but Hai Ba Trung gate is right at the market so anyone who goes should consider it because it will smell. The room is ok, quite spacious. The food is okay. Doesn't smell like a double room.
Translated by Google Icon
See original
1 people find it helpful
Thảo D. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
I stayed here for 3 days and 2 nights and felt the price was reasonable. Because it is near Ninh Kieu wharf, it is very close to other restaurants. Will come back again.
Translated by Google Icon
See original
1 people find it helpful
Nguyễn M. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
more expensive than booking outside, can't issue invoice. Writing invoice at hotel will be charged 20% more.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Tran N. T.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 43 week(s) ago
5* hotel but no elevator to the basement, the hotel is located right next to the market so the road in front is small and quite dirty from morning to noon. The biggest minus point is that the road to the hotel is prohibited for cars from 6am to 6pm every day, so to get in and out during this time frame, you have to walk about 500m if traveling by car or bus. The room interior is quite old, in my opinion, it is not commensurate with the 5* class of the hotel
Read More
Translated by Google Icon
See original
Find this review helpful?
l***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 89 week(s) ago
Mình tới check in chưa được vào phòng nhưng chưa bao giờ đi gặp khách sạn 4 sao nào dịch vụ và cơ cở vật chất tệ như ở đây.
1 people find it helpful
Luu T. N.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 94 week(s) ago
Vị trí tỏng chợ nên không tiện xe ô tô ra vào
3 people find it helpful
Profile Picture
Nguyen T. T.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 137 week(s) ago
Check-in and check-out time: The check-in procedure is very long [booking through traveloka, I was told that I did not receive traveloka's mail, so I sat and waited for my beard to grow, and when I checked out, it took a long time [before checking out, give me the card." went to check, had breakfast but still had to wait to check the room]. overall still slow and slow. About food: with a room price of more than 1,700,000d/dem but breakfast has several dishes, you should review whether breakfast meets customer needs or not. Compared with Muong Thanh Can Tho, the price is 1,500,000d / bring, but the breakfast dish is 3 times more than 4 times.
Read More
Translated by Google Icon
See original
3 people find it helpful
DANG V. C. V.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 194 week(s) ago
Khách sạn quá tối. Phòng ốc, cơ sở vật chất quá cũ. Thảm nhiều vết ố. Kế bên Chợ nên buổi sáng rất ồn.
5 people find it helpful
Profile Picture
NGUYEN K. B.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 199 week(s) ago
The room is seriously degraded, the cleaning is dirty and the dust under the table is a lot, the glasses are very dirty and unsightly, the glass is very dirty and unsightly, a nightmare stay. Free 2 bottles of water but only 1 bottle, the receptionist said to bring it up but it was also missing, the pool was dirty, murky water did not dare to swim, the coffee terrace didn't work, like a ghost garden with everything horizontal.
Read More
Translated by Google Icon
See original
5 people find it helpful
THUY TO
icon-origin-TRAVELOKA
6.0
/10
Reviewed 199 week(s) ago
Not satisfied, the location is not good, the hotel's bathroom glass door is broken, dirty, old. Price 1 million / night is too expensive, never come back
Translated by Google Icon
See original
1 people find it helpful
Nguyen
icon-origin-TRAVELOKA
5.1
/10
Reviewed 238 week(s) ago
Dơ không sạch sẽ View không ok Giá phòng tính ra cũng 800k 1 đêm mà dán tường dán chấp vá quá Rất sợ ma với không gian nơi này
1 people find it helpful
Nguyen N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 247 week(s) ago
Old hotel, high price during epidemic time, musty room
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Nguyen T. D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 259 week(s) ago
Employees automatically enter the living room without consent, there is no convenient car parking space
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Duy L.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 274 week(s) ago
I was assigned to room 1104. This room is close to the rooftop and it looks like this room is almost uninhabited. When I first entered, I started to clean the floor. I walked in very dirty and smelled of musty. This hotel has a very strange logic. I see this logic for the first time: drinking water is stored in the lavabo in the toilet, the phone is also next to the toilet (no main phone). When I comment with the staff, the staff is upset with me. So I checked out at night.
Read More
Translated by Google Icon
See original
2 people find it helpful
Tran
icon-origin-TRAVELOKA
5.4
/10
Reviewed 280 week(s) ago
Staff are not friendly, the hotel is not accessible by car hotel, with those who have lots of luggage or suitcases to carry from the lobby to the back gate 50m.
Translated by Google Icon
See original
1 people find it helpful
Le Nha
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 283 week(s) ago
Great!!! Good service and clean
1 people find it helpful
Le
icon-origin-TRAVELOKA
9.4
/10
Reviewed 286 week(s) ago
Room is good, but location near market, narrow and crowded street; Non-standard location, hotel need updating
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40