Nice apartment with good service. However, we cannot book the private bath. We also a bit disappointed about the food quality.
Verified traveler
10.0
/10
Reviewed 338 week(s) ago
Hotels.com verified review
Good food and service
Verified traveler
10.0
/10
Reviewed 375 week(s) ago
Expedia Group verified review
Impressive, thoughtful & caring. Reasonably priced at this high standard of service. An unforgettable happy vacation with a stay at this hotel.
Linda
10.0
/10
Reviewed 489 week(s) ago
Hotels.com verified review
The staff there was very nice and helpful. There was an English speaking staff member. The room was very spacious and clean. The dinner and breakfast were wonderful. There's local shops, but no shopping centers. A good place to just relax.
Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Dinner is good, room is big n clean; staffs very polite n friendly.
Warm hospitality. Close to bus Yamanaka onsen termimal. Very thoughtful complimentary refreshment and nightly simplified kabuki performance in the lobby. Excellent service.
Verified traveler
6.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
전체적으로 시설이 노후된것은 오래된 곳이라 그렇다 해도 식당, 카페 등 서비스 인력이 전문성 부족에 친절하나 료칸다운 서비스는 아님. 저녁식사 수준도 가격대비 부실. 방의 전망도 없고 료칸인데 대욕장이 실망스런 수준. 역사나 이름만으로 선택하기엔 아쉬움이.