Overall Ratings & Reviews Tingum Village Hotel

Booked trip to bahamas with tingum village hotel and expedia. Expedia had us flying. To nassau but tingum village is on an entirely different island which requires an entirely different flight. Customs would not allow us in bahamas unless we booked a different hotel. When i filed complaint and asked for refund with expedia both expedia and tingum village denied my refund request. Piss poor customer service and will mever book with expedia or tingum village again

The staff was so friendly and always greeted us, which was lovely. The included continental breakfast included was light (fruit, toast or bagel and beverages) but quite good. I can only give 3 stars overall however due to value- rate paid versus quality of product- and Wi-Fi issues. The main problem was Wi-Fi, as it is listed on the property’s booking site and I also called before booking to confirm since we needed to work a full day from the hotel including video calls that required privacy. I was told Starlink was available specifically in the rooms so we booked at a hefty price tag. Unfortunately, we discovered internet was not accessible in the rooms (networks displayed but would not connect), and it was only able to connect in the lobby area (and we were in a room quite close to the lobby). We had issues with the Wi-Fi dropping out intermittently but managed through. We heard another guest complaining about no Wi-Fi, so I know it was not just our devices or room. We ended up working and taking calls & meetings from the lobby/restaurant area, which I hated doing with other guests around & possibly disturbing them. While the room was very spacious and tropical, the appliances and plumbing fixtures were extremely old. The flow from the shower head was barely a trickle & the hair dryer was equally low pressure. Clearly repairs & additions had been made in certain areas with plywood and not expertly done. I expected more when paying equal to a premium or luxury US hotel.

The stay in the hotel overall was great but the service in the restaurant was terrible, the worst experience ever. Staff was so slow, once we had to wait 1,5h to be seated, than another hour to get our food and than another half an hour to get a bill. Never ever in my life seen such a slow people. It wasn't even busy to give them an excuse. Prices for food were extremely expensive.

A great place to stay. Would definitely stay again. I loved that it is locally owned and staffed. The room was great. Plenty of towels and toiletries to use. The breakfast was simple by tasty. The staff was overall very friendly. We got a complimentary late check out, which we greatly appreciated. The only downside was that the ventilation duct in the bathroom is communicated with other rooms, and you can hear conversations and noises very clearly from other rooms.

Mommy stepped on the property Juanita and crystal made me feel like I was at home.

Juanita runs Tingum Village. She goes above and beyond to make her guests feel at home and comfortable. The beds are very comfortable. They have a fridge, microwave, TV, AC and fans in each room. Tingum Village is very laid back and friendly. Dylan gave exceptional dinner service. Sally offered to give us a lift in her golf cart to the beach out of the goodness of her heart. Franklin is a wonderful man that you will meet at TV. He will do anything for you and he has great stories. Juanita has golf carts right on property with great rates. Rent from Juanita. Tingum Village is very clean and their menu is very good.

Very Nice. Very Affordable. Excellent Management. A Golf Cart is Needed to get around Harbour Island.

Upon my arrival at Tingum Village, I was utterly displeased with the resort. The roof was leaking, and there was a strong smell of mold in the room. My staff and I left the resort and found another hotel on the island instead. With this being my experience, I reached out to Expedia and requested a refund, but they refused to refund my money

Loved our stay - in particular the staff running it! They are warm and friendly locals, especially if you are genuine too. Our room was clean and very accommodating, although do have to request to clean it. They conveniently offer cart rentals on site. The hotel felt totally safe. Now possibly the bad news: this is not a fancy hotel. It has a local feeling to it. It’s very simple. Sometimes the power goes out. Sometimes the water pressure is low or water is cold. There was a strange and quite large vent above the shower head. But hotel was walkable to town, has a great local feeling bar on site, and the best burgers in town. The staff are helpful but it’s a very laid back vibe. You want new towels? It may take a while. Garbage emptied? It may take a while. But if all that doesn’t bother you then this is your place. :)

I really love the local vive. Compared to other resorts, these family owned place gives you the opportunity to share time and drinks with locals. Juanita, the owner, will make sure you will have a good time. She is well connected.

Wonderful staff and location, will stay again.

Beautiful, cute place. Friendly staff.

What a great little family establishment! The staff couldn’t be more accommodating and when we had a slight inconvenience they comped our dinner! It’s very quite and peaceful, and only a short walk to the main part of town or the beach. I will definitely be staying here when we return!

Juanita is a wonderful proprietor and custodian of one of the few local owned hotels. We will be back!

Lovely setting. Calm and welcoming.

Pros: Excellent Property, lush greenery. Friendliness. Do rent a golf cart during your stay. Cons: Dated rooms, needs a lot of renovations and upgrades and cleaning. Especially with ventilation, room service, water pressure and check by supervisors before guest’s check in.

Weird vibe. We stayed for over $400/night. Location is terrible with noisy generator, roster crows all night and area around it is a junk yard. Definitely got gouged because of late booking and low availability. No house keeping service. Restaurant food was inconsistent. Service is poor and slow, a whole other level to island pace. Room included breakfast. But only the continental breakfast. This was a piece of toasted presliced bagged bread, coffee and a slice of melon. It’s listed for $15 which seems crazy even for Harbour Island. Arthur’s bakery gives omelette, bread and fruit for same price. They don’t allow you to apply the continental breakfast cost to an egg breakfast. Omelette was good some days, bad other, and cost $18 just for the omelette, no toast, no fruit, no potatoes, etc. Roster would crow at 2AM and not stop till light. Location is also outside the best area on busier road. We spent our last 2 nights at another hotel that was more central between the marina and government dock. It was much better and really improved our whole experience. Before we left they went and inspected our room … maybe to make sure we didn’t steal the soap dish … or TV??? Tingum has a weird vibe … like they are laughing all the way to the bank taking advantage of visitors.

Everyone was friendly the only bad thing was there are roosters in the area that make a lot of noise, but it is everywhere on this island having nothing to do with the hotel.

Everyone was so friendly and accommodating. We really enjoyed our stay.

The staff are so amazingly accommodating and friendly. Do all they can to go out of the way to help in any way possible.