Book through an agent but do not log in to the hotel system. Must wait about 15 minutes and then call to inform the arrival. When the air conditioner wasn't cold Inform the staff and say they have to wait 30 minutes, until it is cool. Wait 2 hours, not cold at all. Inform the staff, tell to open the room and go to another room. By going to sleep alone, do not move luggage Which does not provide convenience to customers The room is comfortable, everything is ok. But broken, the air conditioner is not cold and then told to wait for the machine to work 30 minutes