Overall Ratings & Reviews Hotel Salak The Heritage

Dear Mr./Ms. e*a,*Thank you for staying again at Hotel Salak The Heritage. We apologize for the AC issue you encountered and are happy to resolve it promptly. Your feedback means a lot to us. Warm regards, Hotel Salak The Heritage

Dear Mr./Ms. M*y, Thank you for your continued trust in Hotel Salak The Heritage every time you visit Bogor. We are delighted to know that our comfort, cleanliness, and location provide a memorable experience. Regards, Hotel Salak The Heritage

Dear Mr./Ms. G*a, Thank you for your very positive review. We are delighted to know that our historic building continues to provide a valuable impression during your stay. Regards, Hotel Salak The Heritage

Dear Mr./Ms. P*l,*Thank you for your review and excellent rating. We are pleased to know that you enjoyed our hotel's ambiance. Regards, Hotel Salak The Heritage

Dear Mr. Wahyu, Thank you for your excellent review and rating. We are pleased to know that you enjoyed the location, ambiance, and cleanliness of your room. We look forward to welcoming you back to Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Mr. Vecco, Thank you for your review and appreciation. We are pleased that you enjoyed our location and facilities. Your feedback regarding our service and room amenities will be of great interest to us. We look forward to welcoming you back to Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Ms. Syaqinah, Thank you for your excellent review and rating. We are delighted to hear that you enjoyed our service and staff. We look forward to welcoming you back to Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Mr. Sony, Thank you for your positive review and rating. We are pleased to know that you enjoyed our hotel's facilities and atmosphere. We look forward to welcoming you back to Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Mr./Ms. A*o, Thank you for your excellent rating of our rooms, facilities, and location. We look forward to welcoming you back to Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Mr./Ms. S*h, Thank you for your review and excellent rating. We are delighted to hear that Hotel Salak The Heritage is a great choice for families. We look forward to welcoming you and your family back on your next visit. Regards, Hotel Salak The Heritage

Dear Mr./Ms. D*I, Thank you for your excellent rating of our rooms, service, and facilities. We look forward to welcoming you back to Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Mr./Ms. D*s, Thank you for your positive review. We are pleased to know that you felt comfortable with your family, enjoyed the friendliness of our staff, and enjoyed the variety of food on our menu. We look forward to welcoming you back on your next visit. Regards, Hotel Salak The Heritage

Dear Mr./Ms. H*a,** Thank you for sharing your recent experience at Hotel Salak The Heritage. We sincerely apologize for the inconvenience you encountered regarding the cleanliness of the tea mug, torn pillowcase, and towel. Please be assured that we have addressed this with our housekeeping team and reinforced our quality control procedures to ensure such issues will not occur again. We also appreciate your feedback on our breakfast menu and service arrangement. Our F&B team is reviewing the menu variety and layout to provide a more enjoyable dining experience, while our restaurant staff will be positioned more strategically to better assist guests. Regarding the parking fee, we understand your concern and will review this policy to find a more guest-friendly solution. We truly value your comments, as they help us improve our service and facilities. We hope to welcome you back and provide a much better stay in the future. Regards, Hotel Salak The Heritag

Dear Mr/Ms P*a,*Thank you for your review and feedback. We apologize for any inconvenience regarding the attitude of the security guards, the air conditioning temperature, and the Wi-Fi coverage. This feedback has been taken into consideration and will be followed up immediately to improve our service in the future. Regards, Hotel Salak The Heritage

Dear Mr./Ms. P*, Thank you for your wonderful review and appreciation. We are delighted that you felt comfortable with our cleanliness, ambiance, and facilities. We hope this pleasant experience will bring you back to Hotel Salak The Heritage in the future. Regards, Hotel Salak The Heritage

Dear Mr./Ms. B*, Thank you for your review and feedback. We appreciate your concern for our comfort, accessibility, and service. This feedback will be taken into consideration as we continue to make updates and improvements in the future. Regards, Hotel Salak The Heritage

Dear Mr./Ms. A*o, Thank you for your positive review and feedback. We are glad you enjoyed the cleanliness and comfort of the hotel. Your feedback regarding children's facilities will be our focus in the future. See you again at Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Mr./Ms. J*y, Thank you for your appreciation and positive review. We are glad you found our stay helpful and comfortable. See you again at Hotel Salak The Heritage. Regards, Hotel Salak The Heritage

Dear Ms. Morysofa S., Thank you for your appreciation and excellent rating. We are delighted to learn that Hotel Salak The Heritage remains your favorite choice. We hope to continue providing the best experience on your next visit. Regards, Hotel Salak The Heritage