Overall Ratings & Reviews Paradise Inn and Suites - Redwater

No house keeping not very clean

The staff was pleasant and happy to help wihth anything you need. I had 2 young children with me and staff was very good to them. The breakfast was hot and fresh with lots of options.

Should invest in proper cleaning staff, worst hotel I’ve ever stayed at. Will never be back.

Adequate room. I came back around 1:00am from seeing a late movie and was locked out. Fortunately , when I called the hotel they answered and were down to let me in 5 minutes later

Nice place, looking forward to stay again

There was no staff at the front desk you had to call for assistance. Continental breakfast was bought at the local grocery store. No in room cleaning service, you had to ask for fresh towels or simple making of the bed. Terrible stay would not book again. Buyer be aware

Room is clean and quiet. Courteous staff.

Parking lot not plowed, and insufficient salt distributed on the lot and outdoor walkways. This is a hazard. The hotel advertised complementary breakfast, but it was very minimal and not well presented. The coffee was awful.

Beds were comfortable. Pillows are the 1/2 pillows. Room was not completely cleaned. No face cloths. Called in the morning for some. Couldn’t understand the person on the phone. Never did get a facecloth. Continental breakfast was pretty sad. Not even tea. Bread, croissants, 2 types of cereal, yogurt & milk (not kept cold) apples, oranges, orange juice & coffee.

Stay 1 night on the way to my work. Not much complain about hotel other than WIFI is horrable. Some one make a lot of nosie (yelleing and running on the hole way) at midnight and wake me up cannot get back to slip because there are still nosie from them until 1-2 am. No one stops what their doing and make me more tired on my driving in the morning. I should not stop on the way.

Our room was suppose to have two queen size beds, and it ended up being a double and a twin that had no box spring. The room wasn’t very clean and there was people blasting music and partying in other rooms until 4am.

Beds were clean and comfortable, kitchenette was very useful. No breakfast was included, and the coffee they said would be available in the lobby was stone cold. Overall adequate stay for a great price!

Don’t stay here

Don’t stay here They make you pay upfront and if your stay is shorter they do not reimburse you. There is no staff on at night so the hotel is wide open to whomever wants to walk in the parking lot is full of ice and ruts. There is no complimentary breakfast as advertised. All the hard surfaces and counter need to be washed. Looks like at one time this was a beautiful place but current management is running it into the ground

We had to check out early due to family issue in Fort McMurray. We checked out Saturday, February 21, 2925. I asked for a printed copy of my check out, and gentleman behind counter said he didn’t know how but would send via email. No receipt on Saturday Feb. 21, 2025, nor on Sunday Feb. 22,2025. Received receipt showing we stayed the full 4 nights. They said it was an Expedia issue. Please credit me the 2 nights (sat. Feb. 21 & Sun, Feb22, 2025.

Convenient and affordable.

Was a nice room the kitchenette was a great feature if you needed a place to cook for yourselves. In the welcome book they stated the was a continental breakfast however there is no breakfast.

Perfect for my needs

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The suite was spacious with a kitchenette that came in handy. However, there was no dish cloths or dish detergent. We had a 3 day stay and no one checked on us or provided coffee or extra towels. The rooms could use a recycling bin too. If breakfast is not being offered anymore they should remove ut from their brochure. Otherwise the room was more than satisfactory for a low budget.