7.6
Pleasant
From 181 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

8.0

Service and Facilites

8.0

Traveler Reviews Mill & Brae

Number of reviews per page
20
40
Top reviews
Heather
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was clean and comfortable and the staff were lovely. The only annoying thing was the shower was hard to figure out. Everything else was perfect
Stuart
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A warm welcome and friendly staff.
Moira
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and comfortable, staff very pleasant, great breakfast choices incl vegan options
frances
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great hotel, helpful and friendliness was shown to me throughout my stay. Free parking and great WIfi I will be back!
Edward
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

There's was an extraction system on all night. Asked night porter to turn off at 11.30 pm but came back on all night in fact 2 extractors on all night. Spoilers a good romm and night. Would not stay again.
Rachel
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Had no heating and no hot water, reported it twice and had no response from anyone!
Doug
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Stayed before a few times, handy during week for appointments in South side of Glasgow and Lanarkshire. Nice rooms with quality beds, seating and tables for any work having to be carried out, good shower. Dining experience good, menu basic but enough and plentiful helpings( 2 course more than enough) not a lot of healthy options available would be a minor gripe
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Douglas
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

good food. nice friendly staff, room was spacious too.
lee
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Really clean Friendly staff Nice food
Alice
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Not impressed with the response to our complaint Arrived at 10.30 to totally unacceptable noise from a disco which we were told would finish at 12.30 Gave no indication previously that a party was booked There was no way we could put up with the noise for 2 hours It was deafening!! !So loud it was impossible to even hear the television At that point we decided there was no way we could hope to sleep until who knows when. We decided to leave at that point There was no one to speak to by then to complain to.Have asked for a refund but have had less than a positive response to our complaint from management Our advice to anyone thinking of going to this hotel at the weekend would be to check there are no parties booked if you hope to have a decent nights sleep
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Matthew
icon-Business
Business
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The room was clean and no problems there but for anyone looking to make a booking make sure there’s no party there as it was really loud until 1 am then fighting in the hallways ….. hardly slept so wouldn’t use this place again for that reason.
Anne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We only spent one night but everything was fine. Would stay there again.
Sean
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Hotel and restaurant were very nice and staff were great however, the loud music went on until around 2.30am and very little around the area.
Pamela
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff very friendly and helpful Food amazing Rooms divine
Maggie
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Excellent hotel friendly staff room was nice and clean enjoyed our stay
John
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Room was jumping until 2am.
James
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Decent hotel for the price
Robina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

We arrived early for our stay the staff were lovely the man at the desk made us feel very relaxed and welcome the housekeeper on duty was an absolute gem she got our room done for us way in advance with no complaint just a lovely smile and so happy to help us with our stay I will definitely be back as we never got the chance to try the restaurant which looks amazing my sister and brother in law who also booked rooms as we had a wedding to go to did have food and told us it was exceptional loved the staff loved the room made our experience relaxed and welcome
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Keith
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Very clean, food good and great value
Thomas
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good Value for Money
Number of reviews per page
20
40