Overall Ratings & Reviews Ona Garden Lago

Great place to stay, easy parking. The staff was super helpful and kind.

Outdated apartments.

The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.

Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.

The staff were very helpful and accommodating. The apartments have everything you need.

Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone. We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.

The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was

Older property not in a particularly nice area. The apartment was spacious. Had 2 bedrooms and ac in all rooms. The kitchen was functional w/ a large oven and fridge. Lovely balcony. We really lucked out because the hotel was preparing to shut down for the winter and we got a fantastic rate. The beach was a 10 minute drive. A supermarket is within walking distance.

This property has everything you could want. Having a washing machine was a big plus with having a small child. It’s the first accommodation I’ve stayed at that had a full oven, stove and dishwasher! The only thing it missed was a toaster. Would also benefit from more regular cleaning as we arrived on the Saturday and the cleaner didn’t come until the Thursday. We didn’t mind cleaning ourselves and taking our rubbish to the bins as we were on the ground floor but might be a hassle for someone on a higher floor.

As always our time at the Garden Lago was perfect. All of the hotel staff were exceptional as usual and couldn't do enough for us. Our thanks especially go to Pau, Alvaro and Sergio who made our time there the best it could be. We are every grateful

The room square feet was the largest I have came across so roomy we had 3 toilets and 2 balcony’s . Well equipped with everything

The apartments are big, and have everything you could possibly need! The terrace was our favourite place to be in the evenings and mornings. The hotel also has a great location for further exploration of that part of the island. Would love to come back one day.

Perfect 2 bed apartment. Lovely staff, friendly and helpful. Pool area lovely. We look forward to returning

We love the location as its a beautiful part of the island and the lake makes for a fantastic outlook from the balcony

on the outskirts of town but still only 10 min walk to centre

Situated in a quiet part of the resort well away from the hustle and bustle. Only 10min walk to beach. Interesting pool, nice bar / restaurant, friendly staff and spacious rooms that are well equipped. All the rooms face the lake, there is a supermarket close by. There isa council bin depot and fire station behind the hotel but neither caused any noise or smell or disruption to our holiday. Plenty of on street parking around the hotel if you need it.

In fact it is an okay “ appartment” hotel with good price per value. Appertment was big enough for a family with two teenagers. Well equiped kitchen , washing machine, etc. Breakfast (we ordered) was good and the person who served us was friendly. What was not really good: distance from the beatch is far to walk there (3-4 km) This is among the last buildings. Sorrounding is not nice, but not annoying. All in all we enjoyed the stay we went to the beach by car.

It was a lovely apartment hotel with a great pool and a Restuarant. It overlooked the pool, the hills and was next to a man made lake with a wake-board business. It had good wifi and air conditioning. I booked an apartment for 4 people. It had 2 bedrooms bathroom and a large sitting dining area with an alcove kitchen and a balcony. The weather was beautiful with a breez. The beach was a 20min walk away.

Really family friendly, quiet, staff very helpful, accommodation spacious, pool area lovely. Would definitely recommend for those wanting a quieter and relaxing break. Lovely setting overlooking a lake, hotel restaurant was good. Only about 15-20 minutes walk to the beach and more lively areas of Alcúdia.

Very friendly and helpful staff. No negatives as everything from start to finish was excellent