Came by train, only good point was it was close to the station. Didnt bother with the breakfast limited choice and didnt look great.

Kirsty, on reception was very pleasant and helpful. Great location easy walking distance to train station, shops, bars, restaurants, castle. Parked at Rose st multi story long term parking which was 7-10 minutes walk away.

Room was clean enough, Staff pleasent, did not sample breakfast and no parking on site.

The accommodation is in a central location, close to everything. The reception person was overall nice and friendly, but we felt we were giving her interested work when sound questions. The room was tidy and relatively clean. They're no provision to put any belongings or hang clothing, which was rather annoying. We pulled everything on the chair. We had a decent bed and towels, which we found nicely folded on the bed, together with a biscuit and...earplugs! There are multiple venues and bars very close to this guest house with very loud music until late, even midweek, and there will be drunken people shouting in the street after. No sleep until it all stops. The bathroom is ok and we had a decent shower. No toiletries though. Breakfast was very underwhelming. The was very low quality, packet pancakes and waffles, some white bread to toast and stale cereal in dirty dispensers, very cheap jam and some pieces of fruit. No coffee, long life juice and a very unhappy receptionist telling punters how grim is winter and how tired she is. Given the price, we expected something better in all areas.

Worst experience we have ever had at any hotel or guest house. USB outlets in room didn't work. Room had an odor. Bathroom fan was covered in thick layers of dust. Lamps didn't have working lightbulbs. Fire alarm went off twice in one night waking us up at 1am. Staff couldn't figure out what was going on and we called Fire Brigade ourselves. We didn't get an apology or explanationn Morning after the entrance hallway was full of animal feces and spread on the wall. One staff member reeked of cigarette smoke and made the entire front desk area smell of smoke. They allow people to just loiter in the entrance drinking and smoking. No protein/eggs at breakfast ever. Just all around terrible experience and would never suggest this place to anyone Location is okay if you want to be in the heart of downtown but parking was several blocks away. It's noisy as you can expect. Very rowdy bars and bus stop directly below room window.

Bedroom ok. Shelf over sink too big. Long black hairs in bathroom. No cooked breakfast. Cereal, bread and packaged croissants

There was no hot water Stains on the bedding the windows dont close properly. Don’t go there please

Basic accomodation that is quite good value for money. Very near to main attractions and plenty of nearby dining options. Self service Continental breakfast was perfectly fine.

No hot water in the room. Staff said nothing could be done about it. Hotel is located opposite a very loud pub so difficult to sleep. Absolutely awful. Got bedbug bites. Very severe. Resulted in medical attention. I wish I had looked at reviews beforehand because the bedbug infestation has been going on for months. The linen was also dirty. Avoid at all costs.

Location was the only good thing about this place. Shower full of mould, dirty room, no soap, not enuf towels, rat trap & droppings in closet, no pride. They are “renovating” so at least a dozen garbages in hallway. I’ve stayed in a lot of hotels and like to be frugal but this was next level.

Where do I start? Infestation of bedbugs seems appropriate. Had to leave middle of the night. The bed was crawling. Received no help from staff. There was only a number to call, voice on the other end said there was nothing she could do and that they’d had bedbugs on the ground floor before but never ours (room10). Now having to seek medical help for bites as we are covered. This property is clearly not taking hygiene or fumigation seriously. Horrendous experience. Have reported to environmental health with video and photographic footage.

BREAKFAST WAS FIRST CLASS, SHOP's NEAR BY, UNFORTUNATLY I WAS ON A PRIVATE VIST TO SEE MY SISTER WHO WAS IN HOSPITAL. SORRY DID'NT HAVE TIME TO LOOK ROUND LOCALY.

Hotel was nice and clean and right in the centre of yown plenty of shops restaurants etc. A help youself continental breakfast was provided fresh and tasty and uou could return time snd again The staff were very friendly and extremely helpful would definitely go back again

Rubbish bags in corridor clean enough room very basic

Everything was good with a few quirks - like the shower doors were sitting off the rails (easy fix), and some thin walls and enthusiastic neighbours (not the property’s fault).

Upon arrival, i was told at check in that myself and my 2 children, aged 11 and 14, were to be put into 2 separate rooms or apartments as they called them. My booking clearly stated 1 room, 3 single beds. I was then told that they had no rooms that filled that criteria. I took the keys and went to our rooms, which weren't onsite, but on another street entirely, which also wasn't mentioned.adter inspection, i wejt back to reception and said i was not happy with the rooms, and in fairness, I was given a better choice of room. 1 double and bunk beds. The room itself was fine, but the shower head was filthy, and i had to clean it before showering. Overall, i wouldnt stay here again.

Worst experience. Upon arrival, we were moved to a completely different location without proper notice. The new property had no Wi-Fi, and when we messaged for help, no one replied. We also missed breakfast because it was too difficult to travel back to the original property. Overall, very poorly managed and extremely disappointing. Would not recommend.

Dirty, broken shower, cold and very noisy between 9pm and 4 am

The room could have been cleaner (I.e. vacuumed!) on arrival. No toiletries/ soap/ shower-gel etc. available either. Staff were polite and pleasant however.

the room is freezeing