Overall Ratings & Reviews Charlotte Guest House

We found the facilities to be on a par with any hotel we have used. What was excellent was the quietness we needed after along flight from NZ The staff were so helpful. We would stay there again

We’ve stayed here before and we love it. The room was spacious and clean and we got fresh linen daily. The staff were available by WhatsApp if you didn’t make it to reception. We missed them serving breakfast but there is a discount to a local cafe now instead. We didn’t use it but it looked nice. Would stay again for sure

No good at all, it says there’s Wi-Fi. But there’s barely any Wi-Fi connection in my room.

Clean and great location

The room was very clean and tidy and luckily, a fan was provided because it was very warm up there due to the heatwave. The guy on reception was very friendly and informative and gave us simple instructions to get to our room. The guest house is only a 5 minute walk away from the tube station so it was a very good location and the area was nice with a lovely bakery just up the street, but also Costa not too far either. Highly recommend and we will keep it in mind when we return

Nice area. Lovely Victorian architecture.

Helpful staff, lovely room, great location.

It was ok in general for a place to sleep a night. Sheets had some stains on them, shower didn't look clean, towels didn't smell fresh. I suppose it's ok for the price but I wouldn't be coming back. Mattress was very uncomfortable.

Stayed at Charlotte Guest House after a concert at Wembley. A very friendly & helpful welcome when we checked in followed by a clean & very nicely decorated bedroom & bathroom. A comfortable bed & quiet neighbourhood resulted in a good nights sleep! In an excellent location for Wembley we would definitely visit again.

The staff made an effort to get my room ready asap and they were very responsive. There were some "old house" issues, like any home. the shower door was hard to open from the shower inside. The pillows were "tired" and the bed mattress felt old. The upgrades made in the bathroom were beautiful. The area was very nice. Thank you.

Great place in London, so conveniently located, right next to transportations stations. Overground, Train and Underground with the Jubilee line. Easy access to downtown London. The Guesthouse is clean and great affordability for London. we got a enovated bathroom. Staff was nice and we encountered no issues with this stay. will book again.

For us, it was a really good location. Main West Hampstead shopping street at the end of the road and train stations just five minutes’ walk. The room was very pleasant and seemed recently equipped. It did not feel crowded. The bed was comfortable and the shower easy to use. We had a small fridge and a microwave and kitchen area sink so could eat simple meal if we chose.

All good - many thanks

The check in experience was excellent. They were in touch leading up to the stay and we were able to drop our bags and they very kindly put them in our room for us. The creme egg for our daughter was a lovely touch too after a long trip. The room was perfect for a family of 3 with our little girl getting her own room. The transport links were excellent and there were lots of lovely places to eat a stones throw away. You got discount at a lovely bakery nearby too on showing proof of your stay. The only downside, which is common in guest houses, was the noise from neighbours. The people above us decided to roam around for an hour between 3 and 4am and it woke my daughter up several times. This was only a small thing though in a very enjoyable stay. Would definitely stay again.

Right next to the tube and overground station but still quiet. Staff are available most of the day. Good value.

Thank you very much! It was clean, very comfortable and cozy room, perfectly clean showerroom and toilets. Highly recommended! I will definitely come again.

Nice and cozy. A block from main office, though

This was a clean, quiet place with friendly staff and good facilities. Excellent shower water pressure in a newly finished bathroom, too. Our only complaint was the WiFi, which was both slow and extremely prone to cutting out; and there was an inner door on a spring that closed automatically that was also quite annoying. That said, if you're looking for a convenient, clean place to sleep that's close to all types of transportation, I wouldn't hesitate to recommend this.

Clean comfy, reasonably priced and not far from the centre of town. Very convenient. I’d use it again.

friendly staff and very convenient location!