B&B HOTEL Rouen Saint-Etienne-du-Rouvray

Explore B&B HOTEL Rouen Saint-Etienne-du-Rouvray
7.2
Pleasant
From 272 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

6.0

Service and Facilites

7.8

Traveler Reviews B&B HOTEL Rouen Saint-Etienne-du-Rouvray

Number of reviews per page
20
40
Top reviews
Melanie
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was small but adequate . The air conditioner wasn’t working , only blew hot air and as it had been 27 degrees that day it was a very hot unpleasant night . We had to sleep with window open , the road noise was awful and the a car alarm went off . We hardly slept . The light switch on the bedside light was broken so I couldn’t switch it on to read . All in all an awful night with not much sleep . With a very long drive back to the uk the next day it wasn’t ideal . Teception was closed at the time so I couldn’t rectify any of this at the time
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alastair
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Arrived about 9.30pm and entry was difficult with the automatic machine- we had 2 rooms booked but only 1 was made available via the email, although both rooms were booked on the same booking
Dominik
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Check in process is the worst you can imagine. Took us 45min to get to the room.
Melanie
icon-Leisure with Pet
Leisure with Pet
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Check in was not easy and had to call after hours for help to get in . Asked for ground floor room , not available , so we were put on 2nd floor !!! . Bed side light worked but the fitting was extremely loose ! Room was clean and mattress was very comfortable . We have stayed here many times but never had these problems before .
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Melanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Would have liked a downstairs room . But didn’t happen even though I asked to reserve at time of booking , many weeks before arrival . Receptionist did apologise on arrival for not being able to give us this .
Andy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Arrived very late but had been left instructions to get to rooms very much needed as people where stressed. Thank you
Norma
icon-with Partner
with Partner
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Helpful very welcoming staff member/manager. Quick easy check in. Very clean comfortable room (14) with lovely view and glimpse of the Seine. Super breakfast. All very good value. Will recommend to family and friends. Thank you.
Melanie
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Suited our needs for a night with a dog
Graeme
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Clean and handy
Roman
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

All around horrible experience. Dirty and broken rooms . Too level of disrespect and rude behaviour. Smelly rooms, dirty towels and sheets
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 181 week(s) ago

Hotels.com verified review

Not up to the usual standards of the BB franchise. Very tired looking and in need of refurbishing. Bathroom especially poor and very tight for space. Toilet paper ran out on the evening of our one night stay, obviously not checked by cleaners. Shower didn’t drain properly. Receptionist seemed flustered and couldn’t find our booking.
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Alan
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8.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

A convenient overnight stay on the way north. Room was clean and quiet despite nearby main road. Bed and pillow surprisingly comfortable.
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 260 week(s) ago

Hotels.com verified review

A budget hotel but certainly wasn't a budget-quality stay.
Neil
icon-Business
Business
6.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Useful as a stopover, on site parking. The local area is not the best. Comfy bed. It was fine for me but perhaps not if it was longer than a couple of nights.
Kim
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

The car park gate slid shut just as we drove up. Reception was closed, but I used the help bell to speak to a man who was really helpful. He gave me the code I needed to open the gate. Paying via the machine was easy and the receipt me my room number and access code. I booked the room that morning via the Hotels.com. Finding a twin room (I was travelling to the Charente with my adult son) with parking at such short notice was not easy, so it was fine that the room was basic. Everything worked. The bed was a bit hard and we only had one rather flat pillow each. We also only had one bath towel each and a bath mat, so I didn’t bother washing my hair. I was very grateful to find a room with twin beds at such short notice. It was just a few hundred metres off our route, which really helped at the end of a long drive down from Yorkshire!
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Verified traveler
icon-Business
Business
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Hard to find the hotel no signage around when you driviny
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Easy check in out of hours and a basic vending machine on site for refreshments or snack. As a family of four, the room was very quiet, but was not clearly signposted that it was accessed from outside! So took us a while to find it! Overall, a good basic hotel for an overnight stop
Michael
icon-Family
Family
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Good for a quick overnight stay.
Verified traveler
6.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Used this property many times and generally all is fine. However, room 13 has a bad smell from the drains. This was the second time we have had this room so nothing has been done since our first complaint. The location is convenient for us but we have said that we will not accept this room again.
Pat
icon-with Partner
with Partner
6.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Room smelled horribly of cigarettes . You need to follow through on your no smoking policy. There was no one in the reception otherwise I would have asked for another room.
Number of reviews per page
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