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Santo Guesthouse

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Overall Ratings & Reviews Santo Guesthouse

Traveloka (603)

8.2

Very Good

From 603 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.1

Meal

7.9

Location

8.2

Service and Facilites

8.3

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Traveler Reviews Santo Guesthouse

Number of reviews per page

20

40

Customer reviews

sy

siska y.

9.7

/10

Reviewed 186 week(s) ago

Friendly service 😊 for a fairly pocket-friendly price. Close to airport.

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1 people find it helpful

Emanuel C.

8.5

/10

Reviewed 213 week(s) ago

Ok place, there is hot water too. Just asking for help for mosquitoes can be evicted first 🙏🏻.

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3 people find it helpful

sc

satria c.

8.5

/10

Reviewed 222 week(s) ago

Good good good good good.

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1 people find it helpful

EW

Eva W.

9.4

/10

Reviewed 232 week(s) ago

Near airport, clean, friendly owner.

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YJ

Yanice J.

8.5

/10

Reviewed 234 week(s) ago

The rooms are spacious and the bathroom is spacious with hot water too. The owner is very friendly. Anyway, it's already included, for the size of the price of an inn like that. 👍🏻👏.

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6 people find it helpful

MM

Muhammad M.

8.5

/10

Reviewed 245 week(s) ago

Lodging close to the airport, large bedrooms and bathrooms, very suitable for travelers who need overnight accommodation before the next day's flight.

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2 people find it helpful

Izza Izza

4.8

/10

Reviewed 281 week(s) ago

the owner immediately scolded him. not friendly. the point is pekilik does not provide good service. so the hotel is quiet. not recommended

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7 people find it helpful

Andi Rasyid Nassa

8.5

/10

Reviewed 285 week(s) ago

Accommodation is very nice, it feels like being in a private house with access near Juanda airport.

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1 people find it helpful

Andi Rasyid Nassa

8.5

/10

Reviewed 287 week(s) ago

The accommodation is very pleasant, it feels like staying at home.

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Bambang S.

6.2

/10

Reviewed 288 week(s) ago

Room conditions do not match the photos on Traveloka.

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2 people find it helpful

MUHAMMAD A. R. A.

6.0

/10

Reviewed 293 week(s) ago

Dirty, the roof is perforated by mold, if the night is dark and the aura is not good, maybe because the old mansion was not used as a hotel.

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3 people find it helpful

Accommodation's Reply

09 Nov 2020

Hi Muhammad, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Annisa!

KR

Kuntarto R.

8.5

/10

Reviewed 305 week(s) ago

Great, only lacking malfunction hot water it seems.

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SC

Syafaruddin C.

6.0

/10

Reviewed 308 week(s) ago

Lots of mosquitoes, no bright lights.

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DR

Daniel R. T.

8.5

/10

Reviewed 309 week(s) ago

The place is comfortable, the owner is kind and easy to find food, the people around are friendly.

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mn

muchammad n.

9.7

/10

Reviewed 312 week(s) ago

Clean rooms, near the airport, good service, I recommend going here.

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Bachrudin

5.1

/10

Reviewed 317 week(s) ago

Dirty rooms, moldy walls, stale sheets and smells, minimal lighting, stuffy, dirty bathrooms, dead water.

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2 people find it helpful

A

Alfatah

9.1

/10

Reviewed 321 week(s) ago

The service from the hotel is friendly and good.

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Leo Agung E S Yudo

Backpacking

8.8

/10

Reviewed 323 week(s) ago

This message is for my parents who happened to be in transit quite a while in Surabaya. the position is close to the airport, and can be late check-in (yesterday check-in at 01.00 am local time) officers according to parents are very helpful, even though when it came the first time the gate was closed. Without breakfast and without a room window. The important thing is the room is spacious (because you are claustrophobic if the room is narrow) and the bathroom is also clean. Thank you for giving good service to my parents.