This hotel has a great location for anyone who needs easy access to the airport in London. At most a 5-minute drive. I've lost count of how many times we've stayed there when visiting family in the London area. The staff are friendly and the rooms are clean. A complimentary breakfast is included with the room booking. It's a "serve yourself" breakfast but there is a variety of hot and cold breakfast foods. Our one "con" is that there is no restaurant on site. There are some fast food places nearby but nothing really close (i.e., walking distance) that would constitute a nice sit-down restaurant. Overall, however, it is our go to place in London.