Overall Ratings & Reviews Mildom Hotel

Very comfortable stay, cleanliness very good, outstanding breakfast.

OK hotel in good location. Some stuff broken in room such as safety box. Expedia didn't properly disclose that $50 deposit must be paid when checking in for potential damages you may cause.

Everything is wrecked. Stinks from the very entrance. The guests were not coordinated and loud. Very disturbing from the start. Had to find myself another hotel at a higher cost at last minute rate. Can not rely on this booking as the condition is really poor

Very clean. When I first arrived the AC did not work in my room but the problem was immediately addressed and there was no issue with customer service, the receptionist was very attentive. WiFi was not good.

It's pretty hotel in city center of Almaty. It's located near underground station "Almaty". A lot of bars and restaurants are near hotel. For extra money (5000tg) you can order very good breakfast.

The location of hotel is good, but it needs renovation.

Good location Cleanliness 1/10

The staff is friendly. Down street good restaurant. Bar tender showed me opera Performer Also near walking area

Very friendly and helpful Staff. Our Room was clean and the bed was comfy. The prices was quite reasonable. It was in a Great Location. Breakfast was very good with a nice variety of hot and cold dishes. We loved to walk and so opted to do that from our Hotel most of the time, however if you use the Taxi - it is so very affordable. Love Almaty for the tourism; shopping and friendly Kazak people. I would stay at the Mildom again and would recommend it to others.

The Hotel wasn't bad but it needs some upgrade to be great: the bed was worn out, the breakfast was so so first day, second day it was much better (female staff). Positive: we were able to stay a couple hours extra in our room before leaving to the airport. Staff speaks English

At the check out, hotel wanted to charge me a bottle of water in mini bar which I never consumed, and they didn't provide any bottle of complimentary water during my 6 days stay, very tiny room, not recommend

I stayed 3 nights at Mildom and was very pleased. The staff were brilliant and very eager to help. This was my first time in Almaty and the reception team did a fantastic job answering my questions, arranging transport, and recommending restaurants and places to see. The hotel is in a great location with most attractions within walking distance. If I were to visit Almaty again I would definitely consider staying here again.

Nice hotel in the city center. Close to everything thus good for sightseeing. The hotel is rather new and in a good shape

Great location, very central. Friendly young staff with good English skills. Nice breakfast

They set me up with great tour guides and good interpreter. Very reasonable prices and worth giving them business when we both end up winning.

Good location, close to metro, restaurants and supermarkets

Great hotel, have stayed before, and would stay again.

Quick stopover on route home. It's a fantastic little hotel, great receptionists who are friendly and efficient. Ideal location to explore the city and some wonderful places to eat close by.

Clean rooms, good location. It was a bit noisy during my stay due to renovation which can't be helped. However couple of drinks bittle in the fridge busted due to loww temp setting snd when reported it neither receptionist not her managers came to have a look. Tea and water wasn't supplied regularly. Goid intentions , but lacking in experience .. Ertan