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Traveler Reviews Bonne Nuit Hotel & Spa
Number of reviews per page
20
20
40
40
Customer reviews
H***u
5.7
/10
Reviewed 3 week(s) ago
Overall, it was terrible; the room was old, not soundproof, and both the room itself and the bedding were worn out.
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H***u
5.9
/10
Reviewed 3 week(s) ago
With room rates over 1 million VND, I wouldn't say the experience here was very good. The rooms were quite old, and both rooms my family stayed in had no windows, making them very stuffy. There was a musty smell in the room, like old bedding and a slightly stale odor. The biggest drawback was the soundproofing; at midnight, I could hear loud footsteps and doors opening and closing outside. In short, I didn't sleep a wink. I was so fed up in the morning that I didn't even want to eat or drink anything here, so I don't know what to expect. Think carefully before you stay here. The only good thing about this place is its location in the Old Quarter.
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T***y
Staycation
7.2
/10
Reviewed 18 week(s) ago
The hotel's location is convenient, with many restaurants nearby. The downsides are that the air conditioner's fan is missing, making it very hot; the hairdryer is too weak; and the hot and cold water dispenser doesn't work properly and the temperature can't be adjusted as desired.
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A***a
6.3
/10
Reviewed 76 week(s) ago
The room photos are not the same as the cover. The photos look good, but when you actually stay there, the accommodation is very old. Compared to the price, it's just so-so.
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1 people find it helpful
NT
Nguyen T. N. H.
8.5
/10
Reviewed 171 week(s) ago
From my experience traveling, I found the hotel does not meet the 4-star standards as the hotel stated. The bathroom is cramped.
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PS
Pemuteran S.
6.2
/10
Reviewed 174 week(s) ago
Shower so weak, noisy from next room till 3am, simple breakfast, good thinks is location and friendly staff.
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PH
Pham H. N.
5.4
/10
Reviewed 198 week(s) ago
The room is damp and has a musty smell. The equipment in the room is too old. The walls are broken in some places
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LT
Lang T. H. L.
8.5
/10
Reviewed 278 week(s) ago
Very good hotel in the old quarter
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VT
Van T. P.
6.0
/10
Reviewed 294 week(s) ago
Small room, power outage so quite hot
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1 people find it helpful
sw
sri w. s.
Backpacking
8.2
/10
Reviewed 326 week(s) ago
the hotel was okey. not really that satisfiying but not really bad. I order family room with size 45m2. and it feels smaller than its size. there are so many foreigner in this hotel but the staff at the buffet hardly speak english. breakfast just like that. in my opinion it could be better since the price is not that cheap also.
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Nguyen dat
Family
9.7
/10
Reviewed 373 week(s) ago
The hotel is in a central location, very convenient for travel, cozy rooms, comfortable, quite cheap price, breakfast is quite rich, the staff are very enthusiastic and friendly, you help me I booked a tour to Ha Long and Sapa, I had a very good experience here.
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2 people find it helpful
ms
maya s.
Family
9.7
/10
Reviewed 375 week(s) ago
Hotel is very clean, food not bad, they prepare hot yummy pho for breakfast, juice and fruits everyday. The hotel has lift, staffs are very helpful and friendly. Surrounded by good food sells by the locals, walking distance to shopping area and hoan kim lake .. nice!
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LJ
Lim J. P.
8.5
/10
Reviewed 377 week(s) ago
Good location and clean room and helpful staff.
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AP
Adrian P. P.
Business
8.7
/10
Reviewed 384 week(s) ago
Positive The room is big, smoking room also available in here. Negative The hotel location nearby with train reel and sometime you will hear train horn The TV is too small
1 people find it helpful
PT
Phuong T. N.
9.7
/10
Reviewed 394 week(s) ago
The interior is relatively new .. enthusiastic staff ... polite ... delicious breakfast ... view the window airy ... regularly full room so there is a need to book early ... around utilities more ... convenient to move.
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4 people find it helpful
NH
Nguyen H. V.
9.3
/10
Reviewed 395 week(s) ago
Clean rooms, courteous staff, location right in the old town. Little breakfast food, nothing special. Very bad wifi.
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1 people find it helpful
NL
NHAT L. T.
9.7
/10
Reviewed 395 week(s) ago
The morning shift staff is very enthusiastic
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Minh Chien Cao
Backpacking
9.7
/10
Reviewed 403 week(s) ago
Very good and thoughtful, enthusiastic staff
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2 people find it helpful
NT
Nguyen T. T.
Backpacking
8.5
/10
Reviewed 425 week(s) ago
Good. I have been here many times, friendly staff
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HT
Hizo T.
Business
8.7
/10
Reviewed 427 week(s) ago
I was here 2 times, the first time in check in early to check in early, this time I say early check out must pay a fee of 200k, I also ok, to check out day reception staff ok, not collect What is in the papers do not collect anything but a management of the 200k reminders like private collection, so I still pay but not card, not money