Clean, welcoming love it

Sometimes have a little consideration for elderly people, and not to focus on money, which I thought was the most important thing for them. I will come back to the hotel with my mom. I would not recommend this for elderly people that have issues with long distance walk

I was very disappointed with the accommodations for my mom because I request a room with no steps and I realize it is not for handicap friendly also, I request to switch ones that is less noise. The answer was I need to pay an extra charge for different rooms to accommodate my mom This abilities.

They charged a $50 deposit, which was actually $58, I checked in on a Saturday and they said the deposit would be returned when I checked out on Sunday. As of Monday night the deposit has not been returned. I have stayed at many hotels in Ensenada, that I have booked and paid in full through Expedia, a deposit has never been requested. I will not be staying at El Cid again due to this issue

Clean room. Good parking. Nice staff. Great location.

The staff was friendly, professional and very helpful.

This is a nice location it’s convenient. It’s in the middle of all the party scene bars and clubs near bye so it is not particularly quiet, but it is very comfortable and there is lots of shopping and restaurants option's. Parking is easy since it’s gated and secure.

Everything es perfect

everything was perfect

It is always good to stay in this hotel. They are very professional

Staff is very great! Great rooms and price!

I do not recommend. The room was old and you could easily hear the noise from the street such as outdoor conversations and cars, despite the patio being closed. The hotel room smelled. The bed, despite being advertised as a queen, was not one. The bed felt like you were sleeping on a rough cardboard box - too firm. The walls of the closet in the room was connected to the bathroom so if you wanted to you can share what you're doing with the world. That is honestly just a haphazard renovation at best. The shower tile was grimey. The service was fine but not fantastic. I can see why there were not really any other guests on our floor. We checked out an hour after seeing our room.

Thanks

Clean room and staff

Clean staff was nice

Stayed at this location multiple times I love it close by everything only thing that is the water pressure and the t.V turning it on and off is a hassle

I always get 1 room 2 beds when i go to ensenada because we are 5. I have small kids. And this hotel made me get an extra room because we were 5 people and my kids are under 9,6,4 the said tjey are not allowed more then 4 people per room.

Down town

Perfect for our little family vacation. Kid friendly and staff was great

Is very safe the area