9.6
Exceptional
From 303 reviews
Cleanliness

10.0

Room Comfort

9.6

Location

9.6

Service and Facilites

9.8

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Traveler Reviews Hotel Jackson

Number of reviews per page
20
40
Top reviews
Angela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel Jackson was amazing from the staff hospitality to the amenities and beautiful hotel. We loved our stay and will definitely return! Thanks for an amazing vacation.
Tommy
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Absolutely stunning property with impeccable attention to detail. We have been fortunate enough to stay at many luxury hotels over the course of many years and this one is certainly near the top. Candidly, I am not sure why this is only designated as a 4 star property. It is a 5 star hotel in my book.
Nicole
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really nice property great location great service
Shaun
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a fabulous stay, this is truly a 5 star hotel. Special mention to Taissa and Bree for their help and making this stay so great!
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff members were incredibly helpful and the hotel is fabulous!
Katie
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Hotel Jackson was AMAZING! The staff were overly accommodating, every time I needed something they went above & beyond to help. The hotel itself is beautiful & clean and so close to everything. It's definitely has the Jackson Hole charm.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The hotel and location are great. However the dumpsters start getting emptied at about 4am, then our TV didn’t work 90% of the time we were there. But the technician was very polite and was able to help some
R. Keith
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great place and easy access to town. East exit to Grand Teton and Yellowstone. Staff made everything perfect. Thank You.
Frances
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The Hotel Jackson met and exceeded our ecxpectations. Located just blocks from the main square, restaurants and shopping. Very clean and comfortable rooms and the friendliest staff. Book a stay, you won’t be disappointed.
Maria Manuela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Beautiful hotel. Room was great (though not much of a view).
Dave
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We were greeted right away outside the hotel after completing the pre check in. All the staff were excellent. It felt like a family run hotel. Issa at the bar had an amazing personality and we missed him on our last night there. The hotel is conveniently located to many restaurants and shops. In addition the restaurant in the hotel had delicious cuisine
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Richard
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

A really amazing boutique hotel in the heart of Jackson. Lovely beds and bedding, great service all around. Turn down service even which is few and far between these days. Very enjoyable stay.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The property is lovely and very convenient to everything downtown. The rooms are nice but the price is really high for what you get. I would explore other options for my next trip.
Kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Sutton, our Valet attendant was very friendly and helped with dinner suggestions. Great location, beautiful, clean hotel. Modern, yet Wyoming chic. Loved the turn down chocolates every night. Loved all the attention to detail! Great vacation!
J
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Hotel Jackson is located right in the center of the little town of Jackson but just off the main road. It’s quiet, comfortable, the rooms are decently sized and everything is very clean. The soundproofing with the corridor isn’t perfect but our room was on the third floor and we were not bothered by any noise at night or very early in the morning. The restaurant at the hotel Figs is decent but the breakfast are a little lackluster. However there are several options nearby for breakfast. The staff was polite and very helpful and the housekeeping service always did a excellent job. There’s honestly little to fault with this hotel, the only real issue is that it’s in my opinion overly pricey. Jackson is by definition a tourist town and things get expensive but the rate with taxes at over 750 USD a night is excessive for what it’s offering.
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Victoria
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Top notch in everything. Great Food.
Charles
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

We thoroughly enjoyed our stay - I would suggest they review their linens, comforter, blanket situation At this level these should be updated and not worn thin etc.
David
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Absolutely amazing place to stay. Everything felt very well done.
Florian
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Amazing stay
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We had a very good experience- the staff were incredible, especially the bell people and greeters - they were great!
Number of reviews per page
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