Overall Ratings & Reviews Holiday Inn Express & Suites GARLAND E - LAKE HUBBARD I30 by IHG, an IHG Hotel

I have good time here

Love it

Staff was nice and helpful. Great location for a good price. Wish the breakfast was a little better, the food was very basic and not satisfying. One morning I came down to eat after the lady had just put out fresh food, in the time I ate one plate, one family of 4 slurpped up all the food and one was literally standing around eating over his plate as he stood in the breakfast area looking at the food. Pretty ridiculous and unappetizing, they were there throughout my stay.

Over all stay was nice the only issue that we had is it rained and water came in threw the window

It was average not as expected the pressure of the water in the bathroom was low pressure no power to the shower are the faucet. The lightening wasn't so bright

Terrible

OK

Everyting was excelent, except the AC was not cool enogh for me

love that hotel

Great

Our room wasn’t well kept and wasn’t as clean as it should’ve been. One of the beds wasn’t completely made and the bathroom wasn’t clean. There was hair and other debis. However, the property is in a great location and the staff was very nice and it was a good stay, overall! I would stay there again.

Love this hotel very clean and a very cold room like we want. We will definitely stay here again soo clean and very quite

The receptionists were very unhelpful, unfriendly and rude especially the lady that worked there. There was no water in the vending machine and no effort was made to make sure it was restocked throughout the 3 day stay. There customer service sucked!

Start your stay with 1 of 2 elevators out of order for the whole stay. Room is so dimly lit you can barely see anything. Bathroom light was coming on and off. Probably a good thing because the shower had filthy boogers in it. The air conditioner was making the room so damp I thought maybe the bed sheets weren’t dried properly. Nope. All of our clothes the next day also had a damp funk. Terrible. Avoid this place.

We ask for 3 clean towels and a washcloth from the maid and did not get it. But other then that we had good time

Bathroom was pretty clean, walls were dirty, stains on the floor, sheets and pillows had stains, bed sounded like it was going to fall apart, doors hard to latch. The lobby is deceiving, it wasn’t terrible but they could definitely do some cleaning and some updating.

No eggs for breakfast

For two days straight don’t have elevator

Safe area, really nice views. Kept thousands of dollars of equipment in the bed of my truck without worries. Will stay here again when I come back for work.

Nice property