Mercure Iguazu Hotel Iru

Explore Mercure Iguazu Hotel Iru
9.0
Exceptional
From 653 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

8.4

Service and Facilites

9.0

Traveler Reviews Mercure Iguazu Hotel Iru

Number of reviews per page
20
40
Top reviews
Pamela
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

While the room was large & had 3 separate beds to meet our needs, it had a horrible musty mold smell. The white sheets & towels were a yellow stint & should have been thrown out a long time ago. The tea kettle to warm water would also not work. As for the bathroom area; the sink ONLY had hot high pressure water & the bidet didn’t work. The Breakfast was a nice spread, but a lot of pastry goods. The eggs /meat / vegetables were cold; disappointing because they tasted good. The Front Desk & Breakfast staff were very pleasant. The Car Service with staff personnel needs to improve communication as driver never arrived at communicated time on 2 separate occasions.
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FREDDY
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lugar hermoso, tranquilo. Muy cómodo. El aseo lo hacen muy tarde.la comida es agradable.
Navid
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

After a two-hour journey, as you drive through the forest road, the hotel appears like a shining pearl tucked away in the jungle. We arrived a few hours before the official check-in time, but the friendly reception team had our room ready within minutes. ​As soon as we entered, a refreshing fragrance filled the air, giving a sense of pure freshness. The view of the lush forest and the pool from our room was breathtaking. Everything was spotless, the temperature was perfect, and the amenities were top-notch. I also highly recommend the massage services—truly professional and revitalizing! With its great breakfast and proximity to major tourist spots, this hotel is a perfect choice. A wonderful stay!
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James
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff, nice environment, clean rooms, good restaurants.
ERICH
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice room, great pool area, griendly staff. Food was good
Francis
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is in a lovely location handy for visiting the falls and getting to and from the airport. Breakfast was very nice and provided a good variety of food. We had an evening meal each night and the food was very good. The hotel could do with a refresh, but it was clean and the staff were most helpful.
Qasim
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Above and beyond my expectations! Lovely staff and excellent location.
Abhimanyu
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was overlooking a forest as advertised. Staff was nice and helpful. Dinner at restaurant was nice, nothing exceptional. On the first night we noticed some flying bugs in our room and a spider in the bathroom the size of my fist on the ceiling. We notified the staff and they promptly sent someone to grab it and throw it out. I guess this was expected because we are right next to the forest. It seems Ubers are not exactly allowed to come to the hotel property, but they do operate in the city so you have to book a taxi through the hotel all the time.
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Nicola
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A fantastic stay, great pool in beautiful surroundings - wonderful bar staff at the pool who were friendly and made great cocktails. The meal in the restaurant was fantastic also. Particular thanks to Sergio and Roberto who provided all transportation logistics with friendly and seamless service!! We will be back!
ROBERT
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Front desk staff Luciano was very helpful throughout our stay. He gave us what we need to make our stay unforgettable.
Colin
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We felt the staff could have been more helpful at check-in.
James
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Front desk clerk provided suspect info saying Uber was poorly served in the area but we witnessed other patrons used it fine for half the price of the taxi the hotel recommended. We were also told the water was safe to drink because it comes from underground aquifers but the whole city apparently drinks processed river water. Then they wanted $5.00 for a .10 cent 500ml water bottle that foreigners like us need to drink to stay safe. When we ask how far to get water at the store the same front desk guy said several km’s but we soon found a gas station just at the end of the road selling 2 litre large bottles for $3. And god knows you’ll drink a lot due to the heat. We saved about $35 just on water. As for the restaurant the food is bland if you order steak you get a slab of meat on the plate with no seasoning or sauce and little sides but we’ve found that everywhere in Argentina. We On the bright side the hotel is good, clean and has a great pool in a somewhat secluded area So I would still recommend the hotel. If you’re going to the falls use Uber and you’ll save more money and stop at a store or gas station and bring your own water.
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Garfield
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Welcoming atmosphere nestled in the forest, friendly staff, nice rooms, good buffet breakfast
Hector
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff was wonderful and always went above and beyond to help. The breakfast was excellent, with a lot of options to choose from. We took advantage of the pool and jacuzzi a few times and enjoyed the atmosphere there as well. It is a bit far from the main town but if that's not a deal breaker, then it's worth it. I would definitely stay here again.
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Pramode
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Cc
Lindsay
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I found the staff around the hotel, mainly reception to be friendly, always smiled. The staff in spa were lovely. I received a facial and a full body massage. I was made to feel very comfortable and relaxed. I wish I had name of lady who did both treatments, as she was lovely.
Shirley
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room, staff was helpful for everything. Very recommended
Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

staff was excellent !!! nice location, very clean
marilyn
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great
Rose
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff was great, hotel was wonderful and food was very good
Number of reviews per page
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40