8.5
Very Good
From 391 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.5

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about Iris Hotel Can Tho
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Distance to City Center (4)
Room Space (4)
Staff Friendliness (3)
Soundproof (3)
Bedroom (3)
In-house Restaurant (3)
Surroundings (2)
Accessibility (2)
Ambiance (2)
Bathroom (2)
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Traveler Reviews Iris Hotel Can Tho

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40
Customer reviews
P***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
This time I came back to Iris for me, but the infinity pool and restaurant are still in the process of being completed. I will come back to Iris to experience it. A small suggestion is that there should be staff on duty at the pool area. The spa is super ideal and high quality.
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Phạm p. s.
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9.1
/10
Reviewed 6 week(s) ago
for my family is reasonable. ok
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L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
The location is near the center so it's convenient for traveling, the room is spacious and clean with fruit set up every day, the breakfast buffet doesn't have too many dishes but the food is okay, the only minus point is the service of some reception staff, the service is not good
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pham t. m.
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Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 52 week(s) ago
Room is large and clean. The receptionist is quite friendly. At 7:45 a.m., I came back from the floating market and the buffet food was out of stock. I couldn't find any refills. The lady who prepared the omelets was not very friendly.
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3 people find it helpful
Le Thao N.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 54 week(s) ago
The room is not soundproof, very noisy and can't sleep. Called the manager because the room next door was noisy at midnight but still no solution
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5 people find it helpful
Made G. D. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
The hotel staff is very friendly. To check in we are required to submit our passport during our stay. The breakfast food was very delicious, the hotel room was very comfortable.
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1 people find it helpful
D***c
icon-origin-TRAVELOKA
6.5
/10
Reviewed 58 week(s) ago
The hotel is clean, but the swimming pool is dirty and grows green moss
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1 people find it helpful
M***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
The air conditioner was not cool; The staff supported changing rooms; however, because it was too late, we did not want to change.
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1 people find it helpful
Nguyen V. T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
Everything is good !!! Clean room near center !!!
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2 people find it helpful
T***N
icon-origin-TRAVELOKA
9.1
/10
Reviewed 61 week(s) ago
The bed is a bit small, if it was a bit bigger it would be perfect. Soundproofing/lighting is very good, room is relatively clean.
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Accommodation's Reply
10 Jun 2024
Iris Hotel Cantho sincerely thanks you for taking the time to send a review about IRIS Hotel. The hotel is very happy that you are satisfied with the service we provide. Sincerely thank you and see you again on the next occasion when you come to Cantho. Best regards!
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Thanh T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 74 week(s) ago
chỗ để xe hơi nhỏ nên phải gởi ở bãi gần đó. Còn lại dịch vụ tốt, nhân viên nhiệt tình.
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ngo p. k.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Tôi hài lòng chất lượng dịch vụ tại Khách sạn, sẽ quay lại khi có cơ hội
1 people find it helpful
Nguyen T. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
Khách sạn đẹp, ở thoải mái ok sẽ quay lại
1 people find it helpful
Tú Nguyễn
icon-origin-TRAVELOKA
8.1
/10
Reviewed 77 week(s) ago
Nhân viên thân thiện, phòng ở chuẩn đẹp, tiện nghi, breakfast rất đầy đủ, ngon miệng. Nói chung rất tuyệt.
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Ta Nguyen T. H.
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9.1
/10
Reviewed 86 week(s) ago
Enthusiastic staff, clean rooms
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Cao T. N. C.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 108 week(s) ago
Staffs weren't friendly, seldom smile. They ignored us when we say thank you after we asked for thing. There were not warm shower. It was cold or a bit less cold water. Sink water was having hot option. We used to stay at this place before. It was much better than this time.
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Pham T. L. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 109 week(s) ago
Tôi từ EU về Cần Thơ du lịch. Mọi thứ đều ổn cả. Tuy nhiên khăn bẩn phải đền tiền thì tôi chưa gặp ở các nước khác bao giờ.
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PHAM THI HONG VAN
icon-origin-TRAVELOKA
8.5
/10
Reviewed 109 week(s) ago
After payment, the hotel said it was not on the system, there was no room. The payment + receipt screen is full. Processing takes a long time to be checked in
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1 people find it helpful
Accommodation's Reply
10 Jul 2023
Dear Guest, Thanks for your responses. We sincerely regret to receive your feedback, however, the hotel has inquired and learned that your arrival is 01 day earlier than the booking date on the booking confirmation from Traveloka. Therefore, the hotel staff need to carefully review the booking information as well as check the available room categories at the time of your arrival at the hotel to be able to advise and support you in the best way. Hope you understand and sympathize, hope to have another opportunity to serve you well.
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Ngo T. H. N.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 116 week(s) ago
The room has a lot of ants, there are mosquitoes. Not worth 4 stars.
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Le Cao L.
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6.4
/10
Reviewed 118 week(s) ago
Máy lạnh không lạnh, vòi nước hoa sen tắm không điều chỉnh được hoàn toàn từ vòi tay cầm , nước yếu, nội thất cũ kỹ
2 people find it helpful
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