Overall Ratings & Reviews Las Mercedes Hostal Residencial

The service and care was beyond amazing and the courtyard is beautiful!

Que perduren para siempre alojamientos independientes y con historia como esté. Desde el segundo uno nos hicieron sentir como en casa. La ubicación es perfecta y más si viajan con vehículo propio como era nuestro caso, dispone de un jardín amplio e imponente. El personal es muy experimentado, educado, y servicial. Un lugar icónico y peculiar que nos llevamos en nuestros corazones.

Property staff went overboard to help us out with anything anytime.

To start the pros: the place is quaint and charming “looking.” Ya know when James Bond has to hide away in a crap hostel after the bad guys beat him? This looks like that crap hostel. The old man receptionists all wear red coats as if proud. Then: Room smelled of bathroom due to people putting in you know in the waste bin. Yes! That smell! Built up from numerous people! The room had not been aerated. The area was out of central area, and felt uncomfortable/not safe, with skate park kids hanging around. There was no hot water. I asked, and the old man said something about the mountains and patience and maybe 3 days. Was there not hot water heater and were they relying on volcanic thermal heating? Idk. Have no idea. No 3G,4G, LTE any cell service. WiFI didn’t work. I left angry because the place felt like a prison. I needed to book flights and hotels for my next leg of trip. I couldn’t. No internet! I put my keys on the front counter and told them this is not a hotel, and left. No one spoke English, and I couldn’t use google translate because no internet. I had to take my 50 lbs of luggage and haul for 1-2 kms to get any internet connection. I couldn’t even call in an Uber. Yeah. If you want to tolerate the smell of human waste, for the quaint charm, go right ahead. For me, basics are Wifi, hot water and sleep. It failed in all. If any of the 3, I wouldn’t be so harsh. I actually feel bad rating so badly. But it was absurd in 2022.

So interesting. Filled with antiques. Beautiful big wooden doors opening to Juliet balcony. Breakfast included. Nice fresh buns. Front desk went overboard for servicearranging taxis, selling big cold beer, 3:00am wake up call...Crisp clean sheets, ideal location, 2 blocks from central square.

Friendly, clean, just awesome. Accomodating staff.

The hotel was clean and comfortable, though the property is definitely older. The location was excellent. The staff didn’t speak much English speaking, but were extremely friendly and extremely helpful with everything. The grounds were beautiful! Breakfast was included and excellent! We had to leave early to catch a bus to Tacna and when we arrived for breakfast at 6am and we really appreciated that the staff had a hot breakfast ready for my family. Definitely recommend this hotel!

Room has bad smell and a bit old

This was a lovely former home and there was a nice old world charm to the atmosphere. The service was friendly and very helpful and pleasant. No concerns

Nice hotel close to historic center. Ursula and German are superb in service and accomodating last minute requests.

I love this place! When you walk out your on a main road BUT purges are no different. The staff are very, very nice. The breakfast is very good and the house is cool. I have left and came back and the stay was constant.

Great value for the money, beautiful garden!

Thank you once again Ursula and Herman. This is my second visit and cannot recommend Las Mercedes enough. Ursula and Herman are so kind and welcoming and remembered me by name. You can come and go as you please. The building and rooms are clean, hot water throughout the day and night. Tasty breakfast, 10 minute walk to main square, supermarket 5 minutes away. No issues thank you again for a wonderful stay.

Nice hotel, easy walking distance to city center.

Beautiful historic property, close to city centre but nice and peaceful. The garden area is a delight and relaxing to look at and have lunch in.

It was really cool. And everyone was nice!

I feel very fortunate to have found this place. It was inexpensive, well-located, with large rooms and outstanding comfortable, firm beds. Nice and airy, peaceful and restful, a good breakfast, everyone very accommodating. A++ and thank you very much to the staff.

The location is an 8 minute walk from Plaza de Armas. The staff is extremely friendly and helpful. We were able to check in a few hours early which was much appreciated. They staff allowed us to have breakfast half an hour early so we could catch our bus to Colca Canyon. The private room was acceptable for the price. The peeling paint in the bathroom ceiling was a bit concerning. I avoided showering in the bathroom.

the owner Mdm Ursula is very friendly and helpful, she help me send my laundry with reasonable price, recommended me where to visit and eat, and even tried to figure out the Bolivia visa for me! Her house is very beautiful inside out and they have a small garden behind.near to plaza.de.armas with only 5 mins walk.

Fantastic hotel, friendly owners who knew me by name. Lovely period house, my room was spacious with a very comfortable bed, my room overlooked the beautiful garden. Very hot shower and daily housekeeping. Breakfast was very tasty with homemade jam and marmalade. There is a big supermarket nearby and only 10 minutes walk into town. The area is very safe and clean. I have enjoyed my stay here and will return.