I didn't use the gym or go shopping

This place is an absolute dump, “Bates Motel” in Canadian form. People hanging around asking for smokes and money. Rooms in vintage form, and bathroom in very poor condition. I checked in and out in minutes.

Clean room, staff were great, property and rooms just dated.

Clean room with room service every morning and super kind personal. Elevator is clean and comfortable for 4 people no room for luggage

beautiful old hotel with great rooms and excellent front desk service

Dirty room. Banging noise outside from loose siding

As a single guy there for work, I am OK with the hotel. If you were to bring your family to Thunder Bay, I would look elsewhere. The entire 3rd floor heavily smelled of marijuana 24/7. I am pretty sure there are people living at the hotel based on all the garbage left in the hallways and the smell, and the screaming babies. The hotel staff is friendly and thankfully the entrance doors are locked at all times. The lobby is beautiful. Great location. Typically, there were homeless people hanging around the doors.

the gym looked liked a museum with the most basic tools that you wouldnt even want to workout there

The hotel was being renovated when we were there. It is a tired beauty--so hopefully the renos will restore some glory! The room was tidy. The beds were comfortable--but we really would appreciate having a selection of pillows. The staff was helpful and lovely. The location was fantatic for our forays into downtown and the restaurants in the area. We didnt use the pool this trip. We will go back for the package that includes breakfast. It was by far the best of any hotel we have stayed at (and that is a lot).

Room was clean and staff were friendly but the rooms and bathroom in particular are very outdated. The tub is literally yellow ceramic and the carpet is a pattern from the 70s. Pool was nice and no one at all was in there except my husband and I. I was pretty disappointed the hot tub was out of service though and from other reviews it seems like that is frequently the case. Overall a decent cheap place to stay but it definitely isn’t a fancy option.

Everything

We stayed for 10 minutes and left….

The hotel is terribly run down, large hole in the room wall, large enough that the room would not stay warm but the constant wind whistling through it was awesome. The room was not properly cleaned and the floor was disgustingly sticky. The room furniture was barely holding together. Stay away!

Very friendly

Staff courteous

Strange noises were heard all night, very noisy outside and in the hotel lobby. The room was very cold. There was no water anywhere except the restaurant. I couldn't get a good night's sleep.

La chambre était propre aurait besoin d'être rafraichit. Le staff était excellent et le dejeuner aussi.

Staff was very friendly, but area is not great, OPP was there twice in our first hour, the elevator smelt like BO or Alcohol every time and the stairs was constantly occupied by questionable people not going anywhere. Stains on the box springs and holes in the doorknob areas. Wouldn’t recommend, spend the extra money for the peace of mind and cleaner amenities.

Nice.

There wasn’t any heat in the room sadly but staff as awesome