I had a wonderful experience at this hotel, especially thanks to the lady at the reception. She was very friendly, professional, and welcoming from the moment I arrived. She helped me with everything I needed and always had a smile on her face. Her excellent customer service made my stay much more pleasant. Thank you for your kindness and hospitality!

Hotel is close to old Medina, walking distance, safe area to walk. Rooms are ok, although dated. No AC in the room, apparently switching season before cold weather!!?? AC was working in the restaurant where breakfast was served. We had to change a room because it was above the bar, and very loud music goes until 2 a.m!?

It’s very quiet

Hotel itself in a good location and all the amenities are nearby. Our room was on the 1st floor but Friday and Saturday on the ground floor they do live music and the sound was very loud which disturbed all of our sleep. Breakfast was good. All the staffs from reception to breakfast room including house keeping everyone was so nice and friendly. Room itself was good and clean. After one night sleep I had requested to change my mattress because it was so soggy and they changed it immediately. Train station is about 10/12 minutes walk away but Louage ( Local mini bus station) is 20/25 minutes walk away. Madina (Old Town) is about 20/25 minutes walk away from the hotel. Local people might know the short cut and it could take less time.

I didn't stay there because it wasn't good.

The bathroom had hair (women's and men's) all over the floor! It wasn't like the picture I saw when I booked~ thought it had a tub😕 The bed was hard! I cleaned the floor and shower myself as it was the last day of my trip to Tunisia and I was tired. I didn't find the Lady at the desk to be very friendly. But the next day after checking out they did let me keep my luggage there while I explored the area one last time! I was grateful got that!!

Quiet,comfortable and very close to the Medina.The staff were very pleasant and agreeable.Would not hesitate to recommend.

Proximity to the airport

Nice hotel

Great place to stay, amazing staff

staff need to be more relaxed and understanding goes,s needs

The hotel is not clean and very old and the rooms do not have all the requirements for the guest. What is worse is that the hotel street is unsafe and there are many people loitering and trying to scam.

It has a great location and the staff is very nice and helpful.

Was good and fruendly staff. Good service.

Personnel is the best.

The personnel is excellent; from the front desk, the cleaning crew and the breakfast staff.

Clean, air conditioned room, lovely breakfast, and friendly and helpful staff who spoke French, Arabic, and English. Close to train, bus, louage, and metro stations.

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Location is good walkable to the old Madinah and near shops and restaurant. Staff need to be trained as their communication skills are not that good. They are nice but lack on communication skills. Tea and coffee are provided in the room which is nice but no water!! I asked for the water and the staff told me to buy water! I am wondering why they provide tea and instant coffee!!

Hôtel très bien situé en plein centre de Tunis