7.8
Pleasant
From 300 reviews
Cleanliness

8.2

Room Comfort

7.4

Location

8.0

Service and Facilites

8.2

Traveler Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Azeilrenn
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Some of the fleece blankets have stain… The rest of the things in the room is clean. It is not a soundproofed hotel so you will hear people above your room and next door. - you will hear them talking / watching tv at 1-2am in the morning. The location of the hotel is quite convenient. The staffs there are really nice and helpful. The breakfast buffet is okay. It is worth your payment- just make sure you go downstairs early as some of the food/ drink is not gonna be refilled.
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Fredrick
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Hotel Staff were always friendly and very helpful. The taxi request process worked well. The telephone system did not work and a wake-up call was requested but unavailable.
Emily
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room was adequate but the floors and lighting were bad. The staff were friendly but were not very helpful when it came to finding and arranging transportation (scheduling a taxi to the airport)
Ulric J
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It's a hotel. It's clean. Hot water and heating. Nothing fancy but for the price it's acceptable. Nothing bad to say. It's a 3 star hotel with a 2 star decor. Breakfast was fresh and simple.
John
icon-Business
Business
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Just in need of a complete restoration shame because location is good the rooms are spacious just need modernising. The parking underground well that’s a challenge in itself if it’s busy you have to do a 30 point turn to get back out upstairs ground floor level is not much better.
Ferdinand
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very friendly staff. Central location close to two main bus stations.
Godfrey
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good and affordable.
Graeme
icon-Business
Business
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Has seen better days, very tight garage with many pillars
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

A very comfy, traditional hotel. Excellent breakfast. 2 sturdy doors between room and corridor made the room feel quiet and safe.
jacqueline Marie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Outdated
Jessica
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The A/C did not work.
Terry
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Private secure parking and break fast perfect!
Radomir
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Everything is good.
Antonio
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Good... specially breakfast.
Alex
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Hotel is quite basic but is very clean and with pleasant staff. Overall a good experience, its centrally located and certainly worth the cost.
Dean
6.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Very basic hotel but was clean,not really much more to say.
Mark
icon-Business
Business
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Great central location. Bars and Restaurants all walking distance
Paul
10.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Comfy stay, pleasant staff. Good breakfast buffet. Private parking a bonus. The town was nice but sadly the area has a high influx of immigrants that congregate on all streets, making it feel unsafe especially after dark. Lots of tatty junk shops everywhere. Over-ran with kebab takewaways. Hotel receptionist recommended a traditional restaurant which was lovely.
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Eve
icon-Leisure
Leisure
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

This hotel is very dated looking but also part of its charm, considering where it’s located. It was clean and very quiet - best sleep ever!!
Marco
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Staff super helpful, hotel pretty old. You can notice some minor renovation started in the corridor, however the room still need to be refurbished. Overall quality/price… did the job. Breakfast was good and a good selection of European style breakfast…
Number of reviews per page
20
40