The hotel is beautiful. The design and atmosphere are comfortable to stay in.

Me & my family really love Kayu Arum. It’s our second time stay there and it still felt so good & so comfortable. The room, the ambience, the staffs are so good, but unfortunately the food is not really good. So many food are tasteless. I don’t know why because last time I stayed there the food was good. I hope they can upgrade the food. Thanks!

A unique resort with a Balinese/Javanese feel... the moment you enter, it feels like Ubud. The facilities are complete, including a gym, swimming pool, children's play area, and spacious green areas. The staff is friendly. The quality of some of the restaurant food needs to be improved, such as the tomyum and fried chicken. The pizza is delicious, perfect for kids' snacks. The breakfast variety should also be improved. The service is quite good. There's a water dispenser in front of the room, so you don't have to worry about dehydration. I think the bathroom cleanliness needs improvement. When I went to use the bathtub and fill it with water, I found a lot of long hair floating in the water (likely from previous guests). The shower area has a slippery stone floor, which probably wasn't cleaned by housekeeping.

We will be back in another time.

Overall, it's okay... Some feedback about the bathroom area, like the unpleasant odor... And for the restaurant staff, I hope they smile more...

This is my first stay at Kayu Arum, and definitely will come back. The room is spacious, the tranquility it offers within the resort area despite close to the main street, the friendly and prepared staff, the facility that comes with the room, and especially the beautiful buildings and room, all great. The only thing that became a nuisance is that we can still hear other people hairdry from other rooms, whenever we or the people from the next room turn on the water, we can hear the hammering or whistling of the pipes.

It's perfect for a break and relaxing, I hope I can come back.

The hotel atmosphere is quiet, but the studio rooms are not soundproof enough.

The soundproofing is not that good...but the atmosphere is good like in the forest area😃

Good to be back here again after a long time 👍🏻 Feel the same energy & warmest greeting from all the staff

The staff was friendly. Tidy, very green. Location a bit hidden but good, very peaceful.

A fun family hotel

Comfortable and calm atmosphere with family

Overall okay, the atmosphere is still natural, like the room and the luxurious ornaments like rich people in the past, authentic and vintage 🔥 For a complete review will be broadcast soon on Youtube "Maureview Channel".

2 times staying at Kayu Arum, very satisfied and very pleasant with complete facilities, clean and comfortable rooms, there is a garden that provides a cool and calm atmosphere.

Stayed in a deluxe room, requested the best view, and was given room 4 on the second floor. Wow, the view from the balcony is really nice. It was a comfortable sleep. Only taking a shower was a bit of a hassle because you have to get into the bathtub without soaking. Maybe it would be a hassle for seniors, but if you're young, it's okay.

Great hotel, very nice ambiance, lots of greenery and cute spots. Friendly staff and good food at the restaurant, nice cocktails even though it often came in an inconsistent way. We stayed there for 9 nights, overall nice experience, HOWEVER, they opened their swimming pool for swimming lessons for children and public, so as guests we couldn’t really enjoy chilling at the pool because it’s often fully occupied.

very nice and comfortable, the hotel staff are very friendly

comfortable atmosphere like in the countryside, friendly staff

Everything is great except we booked two non-smoking rooms, however the smoke from the cigarettes from guests outside the room still managed to get in somehow.