Breakfast was great - walls paper thin & hot tub/sauna not hot

Great experience

The property is good. We booked triple bed room and it was big enough. Breakfast is excellent - best breakfast among all hotels on our trip. They had juices, fresh fruit of apples and oranges, cut fruits (kiwi, peaches, strawberries), juices, eggs, meat sandwiches, pastries, various breads etc. The last bit of road to the property is not a proper road but that was not an issue. It is very close to downtown and closeby to all restaurants - taxi fare to downtown was normally 4500 pesos.

The hotel is quite far from the town and the walk is over gravel and slopes. It is not conducive to just stepping out to enjoy the beautiful town…you really have to plan ahead. Also the quality of the hotel is not what we expected from the description and photos. Everything is very basic and the bathrooms are in serious need of renovation. I would not recommend it.

Horrible hotel. Bad service, terrible breakfast, no communication from hotel staff, no fresh towels and no elevators. Did not feel clean in the rooms.

Nice staff clean room

Clean room, friendly, staff, smooth check-in and out experience.

Improve the selection of breakfast.

Excellent! Clean and confort room,great location, good breakfast!

Good location, quiet place, Sauna was not working properly, more warm breakfast options would be nice.

Love the staff!

Hotel has paper thin wall and/or floors. Staff kept on bothering me about noise. We were only taking a shower and walking around the room. They also asked about noise at 4AM when everyone was asleep. Breakfast was good. Kids used the pool.

The hotel should make a greater effort to ensure the cleanliness of the surrounding area.

No amenities and no air conditioning

Loved this hotel. It has changed ownership so it is truly different from what it used to be. Newly done rooms and amazing breakfast. Special shout out to Denise (Deni) in the front desk, you really made our stay truly enjoyable. Muchas gracias y hasta pronto!!!

We stayed here for 4 nights. First, the staff were very friendly and helpful especially when my girls and I didn’t speak Spanish . The place is newly updated. It was very clean modern. I mistaken between hotels on when check out time was but the front desk was very understanding. I definitely recommend this place.

Hotel muito ruim. Camas e travesseiros ruins. Banheiro ruim, chuveiro pequeno e divisória de plástico. Café da manhã pessimo.

quarto

Amables

O quarto era muito quente e não tinha ar condicionado