Clean room , bathroom had lots of nice towels, good breakfast…!!!

Clean hotel, easy use of parking, friendly staff, excellent breakfast bar. This location is close to nice dining at the mall across the street

Friendly Staff

Everything it was so nice and clean, smells so nice, the food was incredible tasty and delicious the atmosphere was so great like the people were so courteous

Great in all areas!

Friendly staff, check-in was very easy since I booked with Expedia. No problems with my reservation, and the rooms were great. We also had breakfast there; the food was amazing.

Family, friendly.

La habitación impecable y todo muy organizado. El desayuno espectacular. Altamente recomendado!

Great place! Excellent attention from personel.

Everything was good on the property except the noise of construction next door all night

Great customer service

Good

The room was so clean and smelled fresh . Also the breakfast buffet is the best. Clean and comfy sofas in the lobby . Your staff spoke great Spanish and English !!! He was very attentive and polite. I forgot his name. But he was awesome as well as the chef on the kitchen making omelletes and serving pozole !!!

Staff at the front desk are professional and kind

Everything within their control was great. A Westin is being built right next door and their heavy machinery use seems to peak between 9pm and 3am. It makes it difficult to sleep but there's nothing the Hyatt can do about it.

Breakfast was ok. Coffee could be better

Excellent customer service

Amazinly quiet even with construction next door, rooms are sound proof . The staff is friendly and professional

Great Location and very good breakfast buffet

Booked a one-night stay after flying back into TIJ from a trip. The hotel was clean and well-maintained, and the room itself was comfortable. Parking felt secure and was included with the stay, which was a plus. The standout was definitely the breakfast. It was buffet-style, but with a full spread of Mexican options—pozole, chilaquiles, eggs, beans, plantains, potatoes—along with cereals, toast, a waffle station, pastries, a small salad bar, and fresh juices including orange juice. Everything was surprisingly good. The only improvement I’d suggest is replacing the room carpet with hard flooring. Other than that, it was a great experience overall, and I’d certainly stay here again.