Clean well maintained. Rooms close to avenue much road noise.
David
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Iiii
Raul
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Good hotel nice grounds a bit dated but overall a good choice for the price.
Ernesto
Leisure
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
All good! Had a greaf time in a great room and the dinner was excellent!
Christopher
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Wonderful staff!!
Amanda
Business and Leisure with Friends
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
We stayed on Valentine’s Day and scored reservations for a delicious dinner while a beautiful singer serenaded us. It was perfect. They had a photo station set up. Afterwards we walked the property and enjoyed the beautiful night and pretty gardens. Will definitely be staying here again.
Christopher
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Excellent place and service
tom
6.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
This was our second stay at this hotel. I was prepared to give this hotel a high rating with only a few minor annoyances.
However, on our last night they had a very loud band or DJ playing at the open air bar from 7 pm to 1 am. It was incredibly loud.
I complained at check out and they said that they had a notice on their site that there was music on Thursday nights. I asked how they would have responded if I had played music at that volume in my room.
This was not music. It was F@*KING MUSIC!
WE WILL NOT STAY AT THIS HOTEL AGAIN!
Read More
Becky
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
The staff is wonderful; kind, accommodating, fun, helpful!
The breakfast is amazing. The location is perfect for many things.
The oldest rooms could use some work, but are as advertised.
Highest recommendation for this hotel!
Zoltan
Leisure
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Very kind stuff!
Anthony
Business Family
6.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Average place... Old facility with disorganized construction
Ivania
Friends and Family Family
6.0
/10
Reviewed 106 week(s) ago
Hotels.com verified review
This maybe just a small misunderstanding. I was made feel accountable for a bottle of water in the fridge at check out because it didn’t match the hotels brand. I did not put the bottle there so it made check out very awkward for me. The check in experience was wonderful with Roy. The team involved in the water debacle needs opportunity feedback on how NOT make a customer feel unwelcomed. The young lady who tossed the bottle of water into the bed so that it flew off and rolled under the bed… dramatic for me. lol. This hotel is beautiful. Good luck with your stay.
Read More
Felix
Family
8.0
/10
Reviewed 288 week(s) ago
Hotels.com verified review
Excelente hotel, buen servicio, la gente muy amable
Sergio
Friends and Family Family
8.0
/10
Reviewed 292 week(s) ago
Expedia Group verified review
Nice place, very nice staff, good food. Rooms are a bit outdated but besides that its a great deal!
Joe
10.0
/10
Reviewed 333 week(s) ago
Hotels.com verified review
I was in CR for 7 nights - my best stay and value was at Hotel del Sur. I couldn't find the place upon my arrival - thank goodness Stephanie at the front desk spoke great English and was able to guide me to the hotel. I came to learn all of the front desk staff spoke good English actually. Not only did Stephanie help me find the place, but she was super friendly and accomodating regardless of my late hour arrival. I'll definitely be staying here again on my next visit.
Read More
scott
10.0
/10
Reviewed 333 week(s) ago
Hotels.com verified review
I always have a great stay here. The room is very clean and comfortable. The staff is excellent and it is always clean. The included breakfast and menu items are great as well.
Timothy
Business
10.0
/10
Reviewed 336 week(s) ago
Hotels.com verified review
Great check in nice staff and the grounds and gardens are very well kept. The pools and restaurant areas were good. The restaurant staff was excellent and very attentive. Food and drinks were good and breakfast was. Great. The rooms were very basic and needed work or paint. No chairs or tables in room. Rooms were large and bathroom shower leaked. Hotel was built 40 years ago and could be very good place to stay. We would still go back if going through San Isidro General.
Read More
Verified traveler
Friends and Family with Partner
8.0
/10
Reviewed 390 week(s) ago
Expedia Group verified review
The work out room was great and lots of things for children to do. so many amenities, tennis courts, pool table etc.
Did not like the fact that the shower was not fully enclosed. Water kept getting all over the floor even though we pointed the shower head at the wall. The safe box did not work. Otherwise the room was fine.