Overall Ratings & Reviews Aston Imperial Bekasi Hotel & Conference Center

Dear Valued Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your positive review. We are very pleased to know that Aston Imperial Bekasi is your favorite hotel for staycation in Bekasi. Your satisfaction and comfort are our top priorities. We look forward to your next visit for an equally pleasant stay experience. Best regards, Felix Yunarwanto. Front Office Manager.

Dear Mrs. Mayranti, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your time and attention in providing a review regarding your stay at our hotel. We are very happy to hear that you feel comfortable with the atmosphere and facilities we provide. Regarding feedback on the quality of food, we apologize if it has not met your expectations. We will immediately follow up on this with the related team as evaluation material for improving the quality of service in the future. We hope to welcome Mrs. Mayranti back in the near future and provide a more perfect stay experience. Best regards, Felix Yunarwanto. Front Office Manager.

Dear Valued Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your review and feedback. We apologize for the inconvenience you experienced due to the noise from the highway during your stay at our hotel. We understand that comfort is very important, and we will use your feedback as an evaluation material, including in reviewing the option of improving sound insulation in rooms facing the main road. We greatly appreciate your trust in choosing our hotel, and we look forward to welcoming you back with a better experience in the future. Best Regards, Felix Yunarwanto. Front Office Manager.

Dear Valued Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for taking the time to provide a review of your stay. We greatly appreciate your appreciation of our hotel, and we also note the feedback regarding the noise from vehicles from the highway. We apologize for any inconvenience caused. Your feedback means a lot to us and will be taken into consideration in our efforts to continuously improve guest comfort, including considering soundproofing solutions for rooms facing the main road. We look forward to welcoming you back on your next visit with a more comfortable and enjoyable experience. Best regards, Felix Yunarwanto. Front Office Manager.

Dear Mrs. Nurul. Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your positive review. We are very pleased to know that you felt comfortable during your stay and enjoyed our strategic location in the center of Bekasi City. Your review is an encouragement for our entire team to continue providing the best service. We look forward to your next visit to provide a pleasant stay experience again. Best regards, Felix Yunarwanto. Front Office Manager.

Dear Valued Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for taking the time to provide a review of your stay. We greatly appreciate your appreciation of the comfort of the room as well as the service and friendliness of our staff. We also noted your feedback regarding the room area that still had a little dust, especially in the telephone desk area and near the curtains. We will immediately follow up on this with the Housekeeping team so that it can be a special concern in order to improve the quality of our room cleanliness in the future. We look forward to welcoming you back on your next visit with better and perfect service. Best Regards, Felix Yunarwanto. Front Office Manager.

Dear Valued Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your positive review and appreciation. We are very pleased to know that you are satisfied with our staff service, food quality, and overall hotel comfort. Reviews like this motivate our entire team to continue to provide the best service for every guest. We look forward to welcoming you back on your next visit and hope this pleasant experience can continue to be memorable. Best Regards, Felix Yunarwanto. Front Office Manager.

Dear Valued Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your trust and loyalty in choosing to stay at our hotel several times. We are very pleased to know that our comfortable atmosphere and strategic location close to the city center and various culinary choices around the hotel provide a pleasant experience for you. Positive feedback like this means a lot and is an encouragement for the entire team to continue to provide the best service. We hope to welcome you back in the future. Best Regards, Felix Yunarwanto. Front Office Manager.

Dear Our Valued Guest, Warmest greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for taking the time to share your recommendation. We are pleased to know that your one-night stay with us was enjoyable and met your expectations. We look forward to welcoming you again in the near future for another pleasant experience. Best regards, Felix Yunarwanto Front Office Manager

Dear Ms. Yohanita W, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for taking the time to share your experience of staying with us. We are very pleased to know that the check-in process was easy and the service from our staff left a positive impression on you. Reviews like this are a motivation for the entire team to continue providing the best service. We look forward to welcoming Ms. Yohanita back on your next visit. Best regards, Felix Yunarwanto. Front Office Manager.

Dear Mrs. Silvi. Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your positive review. We are very pleased to know that you felt comfortable during your stay and received friendly service from our staff. Guest satisfaction is our top priority, and your comments are a motivation for us to continue providing the best service. We look forward to your return visit on the next occasion. Best regards, Felix Yunarwanto. Front Office Manager.