Overall Ratings & Reviews AluaSoul Menorca Hotel - Adults Only

Excellent facilities and sevice

Staff were without exception friendly, efficient and lighthearted in there communications with clients.

Very comfortable and clean, near ocean excellent spotlessly clean pool areas with plenty of sunbeds. Friendly helpful staff. Good buffet food and drinks

Great experience! Quiet, clean, great location (only 10km from Mahon), easy parking, variety of food, staff always polite and smiling (from Sara and Racquel at front desk to Beatriz and Maria Jesus in restaurant). Just clarify any doubts at front desk from using mini bar to staying around pool area so no confusion later on (basically listen carefully for the instructions even if its all inclusive). I would highly recommend you stay at this Hyatt property!

Great location close the beach. Not too much else around the area beyond the hotel and one restaurant and bar, best suited for a quite holiday

Nice bedroom and bathroom. Old fashioned building but nowt they can do about that. Def not a 4 star. Claims to have 4 restaurants/bars. It has one restaurant- buffet style - similar food for lunch and dinner for 4 days. When one bar at the pool closes, the hotel bar is open. Pool opens at 10 and closes at 6 (must be out by 7 from the pool area) - the best time of day to not burn your skin is missed. The techno music by the pool is infuriating and not relaxing. They kept our washing and ironing for 3 days - meaning it needed re-ironing. They gave us a voucher for the pool restaurant as compensation- but the entrecôte was so chewy it went in the bin. The only evening bar has loud music, or you can sit outside and get bitten by mozzies. The rooms we booked were wrong. Then one of us got the wrong tag which was not all inclusive. When you want to change anything on Expedia, you cant, because they deal with head office who only have an answerphone. When we did it, the request for the doubles sea view which we had paid a higher price for, did not relay to the hotel. Keep any e mails! One of our rooms was allowed for a late check out by a previous guest so we could not get in until 6 compared to 2pm as advertised. No compensation. They charge for bottled water. Nowt to do locally and only 2 other small restaurants and bars in town. The lift in the hotel takes you upstairs one floor, after that you have to carry your luggage to get to your room up/down at least 10 step

Séjour très agréable Complexe complet et bien organisé et animé Cependant Nous regrettons que le sol de la chambre n’est pas été nettoyé tous les jours. Et qu’il n’y ai pas de réaction plus rapide de nettoyage sur les extérieurs après la pluie ayant apporté beaucoup de sable.(terrasse privé et bain de soleil par ex)

Tout a été parfait, l’accueil a l’arrivé difficile, aucune information sur la situation de la chambre, personne pour porter les bagages, aucune signalétique. Pas de parking, et la personne à l’accueil pas très sympatique et ne faisant aucun effort pour nous renseigner. Dans la suite 2007 aucun livret indicatif pour joindre la réception.

Bon séjour, en revanche petit bémol concernant le buffet proposé. Il n’est pas digne d’un 4 étoiles, même nourriture presque tous les jours. Il pourrait y avoir au moins des spécialités de Minorque.

It was a pleasant enough experience but learning on arrival one had to pay for loungers by the pool or be crammed into the adults only section was sad. It felt like a meat market of loungers lined up or €10 or more for a sunlounger by the pool. This should chage. The coffee at breakfast was just a long sweaty queue. Unpleasant. It would be easier to make a pot per table I’m sure. The staff were wonderful. But all in all quite basic across the board. A nice pleasant stay But there are definite some things that need work.

Lovely property and enjoyed our stay. Only downside was that we were booked in for an early breakfast this morning (6:50) before our airport pick up - but when we got up to the restaurant we were not expected - no coffee available (except water) felt like we were turned away - did say we were booked but it may have been lost in translation. Staff very good in general.

Hotel was always clean, pools were very nice. The shuttle service to nearby locations and Mahon were a very nice idea. Staff were lively and very helpful, Alex on reception was a standout example of this. 10/10 would return

An autumn break visiting friends in S’algar

Great place, we will definstely return. Fantastic food.

Great location for adults looking for relaxed time in friendly hotel. No beach but good snorkelling off platform. food was amazing. Good walks locally to other beaches. Live music most nights was fun. Not the place for people looking for a wild time! Highly recommended

Swimming facilities are excellent and location immediately on the water. no sandy beach within walking distance but this wasnt missed. there is much fun to be had jumping off the rocks into the sea! the water there is truly exceptional - super clean and crystal clear. Facilities at the pool are in excellent condition, especially the hotel guest only pool which is 10/10. Hotel itself is in good condition - lobby, restaurant, rooms although the lift and the corridors let it down (not a big deal). Food in the buffet was good with lots of choice including a good salad bar with ample condiments and dressings. Food at the beach club restaurant was not good. Service was generally good, although some of the works were not that friendly. Location is good - as mentioned above on a nice part of the coast line and < 30 mins from he airport. Note that if you want to do stuff outside of the hotel in the evenings you will need to get a car or taxi as the whole area is a resort town mostly focused on this hotel and its sisters.

Where to start. It was our second visit there, and we will continue to visit for many years! The staff are unbelievably friendly and it is situated in such a lovely area. The locals are also very friendly and luckily speak a bit of English. I would highly recommend to anyone.

The room was clean and really comfortable i liked to stay more. Staffs were freindly. There is a nice swimming pool . Every night had a plan to make guests happy

Great hotel in a little secluded town. Fab for all inclusive.

Wonderful staff. Fabulous food. Excellent value. Caters to an older crowd.