Overall Ratings & Reviews the rex, Zermatt

My experience at The Rex was incredible from start to finish. The staff went above and beyond to make my stay comfortable everyone was so helpful and welcoming. The hotel itself is stunning, with beautiful views that truly take your breath away. A special thank you to Ari and Liam, who were exceptionally responsive and helpful with any questions I had throughout my stay. Breakfast each morning was delicious and a great way to fuel up for a day on the slopes. The ski equipment room was super convenient, and the spa was the perfect place to relax after a long day. I would definitely recommend The Rex to anyone visiting Zermatt can’t wait to return!

We can't say enough good things about this hotel. The staff was extremely helpful from helping us set up reservations before we even arrived, to making sure we had all of the information and help we needed during our stay. The hotel is beautiful. We stayed in the Junior Suite with the Matterhorn view and it was more than we even expected and the view was incredible. The hotel is located within easy walking distance to all of the things in the city as well as the ski lifts. We were able to purchase our lift passes at the front desk and rent all of our gear at the shop across the street with a discount as being guests at The Rex. The spa was the cherry on top. It's included with the stay and didn't require any pre booking. There was a large hot tub, steam sauna, Finnish sauna, large pool, cold plunge, and various other hydro therapy experiences in a serene setting. We loved treating our sore muscles after skiing each day. Would definitely stay here again. 10/10!

This was a very nice hotel. It was beautifully redesigned with a very rustic and warm feel. We loved the morning breakfast spread. The staff were very friendly and helpful. We enjoyed the spa every day and loved the traditional Swiss dry sauna! I would highly recommend this hotel to anyone heading to Zermatt.

The Rexx is a phenomenal hotel with impeccable customer service! The property was very maintained along with the spacious beautiful rooms. The spa was very lovely and relaxing. If I find myself back in Zermatt, I will definitely return to The Rexx!

We had a truly exceptional stay here. The service was extraordinarily good. The staff was a small team so we felt like we knew them by the end of our 4-day stay. They were all super friendly and helpful. They enthusiastically helped us reload our ski tickets, make dinner reservations throughout the trip, etc. The facility was also awesome. The spa exceeded our expectations and was never too crowded. The location is great if you want to be equidistant from the two ski area terminals, and there were plenty of options for dining, services. The rooms were also very nice, the property has obviously updated recently. Very nice style for a ski lodge. Had a great time.

Lovely stay breakfast could done with more options and pillows definitely need sorting to soft

Everything from location to comfort to staff to the spa was amazing! The bar at the hotel was esthetically beautiful and the bartender made some of the best drinks I ever had. This hotel was a perfect package for everything with great pricing!

Great stay, the Rex feels special and really impressed by the spa. Only area we were let down on was the gluten free breakfast options.

Great service special thanks to Liam

Super tastefully designed, great ambience and helpful staff. Easy access to skiing and great amenities that complement the stay, incl. a nice spa and a cosy cocktail bar.

Great hotel and location in Adelboden. Super kind staff. Very professional. Everything was perfect.

Great view of the Matterhorn from my balcony.

The Rex is a five-star property in every regard, from service to room to amenities. Blending alpine rustic with modern chic design, The Rex leaves no detail unattended to. Every item and detail in the room has been well thought in its design and aesthetic. The bed is cozy, the mini bar has the right snacks and the light switches next to the bed make you wonder why no one else has them. The breakfast is delicious from the homemade breads to the tea selection. The spa is clean and welcoming. The balcony view of the Matterhorn is almost unbelievable. Just book this hotel. Worth every cent.

What a pleasant hotel!! Wow, wow, wow! The staff was friendly and the breakfast was great. My room had a view of the Matterhorn and everything just perfect!

Super wonderful staff. Delicious breakfast. Great bar and spa

Loved the location and being able to see the Matterhorn from our balcony. Very friendly and accommodating staff- we were even able to use the spa after check out time. Unlike many other hotels in Europe, breakfast was included, and it was lovely. The spa was amazing- not just gorgeous but so relaxing! Multiple saunas, a steam bath, pool etc. Our stay at the rex was fabulous.

Fantastic property. Great staff. Amazing spa.

Staff and facilities were great. Incredible view of Matterhorn from room. Spa was wonderful

The Rex hotel and staff are amazing!! Being in Zermatt and seeing the Matterhorn from your balcony is truly hard to describe. The accomodations are just beautiful. Thank you Robin and all front desk staff as you helped us so much!! We cannot wait to return to Zermatt and will only stay at The Rex!!

Absolutely loved the amazing staff! And the views from the balcony were unreal!