Overall Ratings & Reviews Sugarbeat Eating House

The Sugarbeat B&B is a great home from home, staff, food and service is top notch! Our room ‘Manilow’ was ok but noisy in the morning from 0700 with extractor fans for kitchens, plus doesn’t go off until 1100. The room low roof made it very difficult to relax, plus only one chair to watch tv or have a coffee in room. Cleanliness could be a little bit better with some stains and marks on furniture. Overall an excellent place and have booked again for April.

Room was clean and spacious. Had an evening meal which was nice, good selection of drinks. Nice stay.

Excellent value for money for one night stay. Good bed, bedding and towels. Very limited hanging space for clothes. Food also very good. The only downside for the room was the hand towel holder was hanging off the wall

Warm welcome, plenty of free parking, lovely dinner, the food was delicious. Room was warm on arrival which was nice. Bed was comfy and clean. But there were a few negatives, which being £85 a night you can’t just ignore. Couldn’t seem to use the TV’s smart features like connecting a iPhone to YouTube as WiFi on the TV wasn’t working. Water in the bathroom comes out warm, even from the cold tap. If left for 15-20 mins it comes out coldish. There is a fridge with water provided, but was tap water in a glass jar where the stopped looked grimey. Sink had a chip taken out of it, and the extractor fan above the sink was chock full of dust which falls on you periodically. Shower was clean, but had black mould which seems to have been gone over with sealant rather than removing it and improving extraction. Soundproofing wasn’t good, could hear one room’s TV & another’s phone conversation. Plus road noise, earplugs would be welcome. Would have liked a chair and table to work at, but I’m sure they would have let me have a table in the restaurant if I’d have asked. Breakfast was delicious and plentiful, overall not a bad stay. Lots of redeeming qualities and would be tempted to return just for the food alone. I just hope they can work on some of the things letting the stay down.

Convenient, clean comfortable

We stayed for one night, we could not fault a thing, the staff were so friendly and helpful and nothing was too much trouble, beautiful and clean throughout, we had an evening meal which was absolutely amazing, such reasonable a reasonable price, and the portions were huge! We stayed in the Bolton room which was very clean and comfortable, there was plenty of tea and coffee,and some lovely toiletries to ise too, luxury towels and bedding too. Breakfast was fantastic, good quality sausages and bacon, very tasty, and also a huge portion. Overall though its the staff that made it such an enjoyable and comfortable stay.would highly recommend a stay here, we will definitely be back.

Good value stay, convenient for where I needed to be. Staff were friendly and helpful. Breakfast doesn’t start until 9am which was too late for us, but they sorted out some pastries for us instead.

Had a great stay. Breakfast was great and the one meal we had was delicious. I'm a coeliac and they were very helpful. Had a delicious icecream sundae for pudding. The staff were amazing .Kieran and all the girls were lovely. We've stayed a few years and have noticed room's have gone a bit tired and bathroom needs regrouting . But a lovely stay as always. Can't say enough how great the staff are.

Needs some lighting outside, can’t see it from the main road, very easy to miss it! Otherwise great stay.

The room/bathroom was very clean & comfortable as it looked newly refurbished. One small point, on our first morning maintenance men turned up at 8.30 am working on the flat roof outside our room. As breakfast was served from 9 am, I would have thought it would have been appropriate to arrange for this work to at least start from 9am when guests are more likely to be at breakfast. I would like to add that all the staff we met were very friendly and helpful.

Handy for south Norwich area. Very comfortable and large 6’ bed. Excellent pillows. Massive bathroom but small shower with terrible water pressure. Anyone with long hair will struggle to rinse out the shampoo. Small sink with awkwardly fitted shelf, very difficult to rinse you face especially after shaving. Carpet and bathroom floor had shattered white bits, not sure what they were but the vacuuming hadn’t been done very well or the vacuum just wasn’t very good. Excellent food and service, friendly welcoming staff and nice atmosphere in pub. Good sized car park for easy parking. Noisy extractor fan from kitchen (which we had been warned about and it didn’t disturb sleep as it went off around 9pm). But it was very loud early evening when we were relaxing in the room.

Lovely B&B and restaurant, bar just 4 miles south of Norwich. Ideal for visiting surrounding areas and the city. Great breakfast, huge choices, juice and coffee.

Quirky

Lovèly room wth comfy bed and air conditioning, Food and staff lovely. Will definitely stay when in area next

I booked with breakfast, but it doesn’t start until 9am. Therefore for work, I won’t be staying again.

Very pleasant, well presented property. Rooms were spotless, staff friendly and breakfast excellent. The only downside was the hotel’s proximity to the very busy main road however the double glazing and air conditioning goes some way to dampen down the noise together with the very reasonable room rate. Booked the day before arrival and very pleasantly surprised. Thanks for a great stay

Was a good price for one night b and b highly recommend

Very friendly staff. Bed comfortable. Road noise OK when windows closed - air con so temperature not a problem even though it was warm!

Lovely accommodation. Our twin room "Jackson" was spacious, clean and the beds were comfortable. Lovely en suite with fluffy white towels. Well stocked tea tray with fresh milk and chilled water in the fridge. The food was amazing. Had a main meal on first night and breakfasts throughout our stay, all were very good. Lastly, but just as importantly was the staff. They were all so polite, welcoming, and friendly. Just a note that the four rooms are upstairs. About 12 stairs, so if you have mobility issues you need to bare this in mind.

Very tasty breakfast and evening meal. Our room was at the front, it was noisy from the cars, as not used to the noise but got quiet during the night. It was lovely they gave us some more water & left it in the fridge. Staff very friendly