The room was not tidy after someone checked out. The bed cover was folded as if someone had just used it, and the bathroom was not clean with stains everywhere. The toilet bowl looked like someone had just urinated and not flushed it. The bad experience was the water supply was not active that day since the afternoon, and I checked in around 9 or 10 PM. Other info: there was a deposit upon check-in, no lift, only stairs, and no Wi-Fi.

The AC is out, the water is out. Complaints are canceled.

All the bedrooms are infested with cockroaches. The bathrooms are dirty. Not recommended.

It was a total disaster. I didn't end up staying there because the water was completely off, and the staff couldn't confirm when it would be back on, and there seemed to be no solution. We asked them to cancel, but they didn't give us an answer. It was terrible, and I was hoping for a refund.

Unwise, dirty, noisy environment, no water, non-refundable.

When I arrived there at 5 am, the hotel staff told me there was no water, do I want to cancel or accept? Since it was already morning, we decided to accept, but after arriving at the room, it turned out the water was on, but the room had no maintenance, the floor was about to be damaged, the wallpaper was peeling off, the bed had stains, hair, uhhhh, it was so dirty, don't book a hotel here, it's guaranteed to be disappointing, only the location is quite strategic.

The distance from the hotel to everywhere is close, but cleanliness is lacking.

It's really dirty, lots of small cockroaches, no water at night, the AC is leaking, the bed is full of bedbugs.

The hotel is good with the price, but they need to fix the smell. They need to do more cleaning for the customers, thank you.

The hotel is dirty, the bed has blood, too much trash, not clean. For the staff, bad attitude.

Strategically located hotel, unfortunately there are no towels and toiletries

The room is spacious but not very clean, the room is not cleaned every day.

No towels, no elevator and shower water is lacking.

There were lots of small cockroaches in the room. The window curtains smelled really bad, probably never washed.

The staff is friendly, it's a shame the hotel really needs maintenance, there are cockroaches, small animals, the room smells bad, the blankets and pillows are yellow.

I arrived at the hotel at 4 a.m. (late check-in), and there were no hotel staff on standby. They showed up at 7 a.m. (just woke up). The room was very dirty, with no towels or toilet paper... To make matters worse, I had requested a non-smoking room, and there were cigarette butts in the bathroom.

The location is good, there are lots of malls and places to eat

The staff is friendly and responsive to customers.

Very bad, lights out, lots of cockroaches, tax deposit, strange policies.

The price is cheap, only 300-400 thousand, so it's normal to have it as is... Enough for a few transits / 1 night. Continue to another hotel that costs more than 1 million. Really salute the staff at Alor Boutique Hotel.. Honest & kind. My nephew left one of his cellphones behind and he didn't realize it. It was found by the cleaning service. Then the receptionist asked if he had left his cellphone or not. After he was able to enter the cellphone password & check for a moment. The cellphone was returned.