Overall Ratings & Reviews Best Western Plus Ambassador Orange

The room was spacious and warm and the property is in a good location- walking distance to food and drink and a quick drive to the CBD. However, the receptionist who was on duty when we arrived was blunt, to the point of rudeness. All other staff were friendly. Overall, a motel that we would stay in again.

Check in was quick. Issued witha an access card key which did not work as it has.not been programmed. The bed configuration was different fro the booking. Had to tramfer to a different room. Window curtais was off the hooks. The location was central and good for my need. No welcome water or biscuit ,like other hotels with similar rates.

Value for money and location

Very convenient. Spacious room.

Staff were efficient and friendly. Room service was prompt with fresh and hot food.

The room we stayed in had mould in the shower, the bed and pillows were terrible and we did not stay the second night because of the bed and noise. Our stay was disappointing and although we didn’t enjoy the room, the staff were lovely and that was excellent. Thankyou staff but the housekeepers might need to clean.

Central but disappointed that the restaurant wasn’t open

Check-in staff very friendly.

All in all it was a pleasant experience

Thankyou for a wonderful stay. Our rooms were clean and large, breakfast and dinner were nice, and the service was welcoming and friendly.

Overpriced!!!!! In kitchen only very basic... two cups no even a small plate. No any info booklet about hotel, town and tourist attractions around. The bed small lamps I had to fix -up myself.

Beautiful quiet and relaxing

Nice motel convenient location. Restaurant seems to cater mainly for working crews. Vegetable curry just stewed vegetables, tasteless. I was offered a free dessert to compensate. Wine knowledge under par and service. Staff needs more training. Nice restaurant area just let down by my meal. Husband had steak which was good.

Hotel was easy to locate, parking plentiful, room surprisingly quiet. Not so fussed on sliding door to the bathroom as it was hard to slide. King bed was comfortable but had an extreme dip in the middle so was hard to not roll into the middle constantly.

Clean property. Bathroom showing its age. I feel it is priced at the higher end for what it is. It’s not close to the centre of town but does have ample parking.

Lovely spacious 1 bedroom. Warm. Comfortable Only bad thing, there was no cutlery or crockery.

This property was surprisingly quiet for being on the main road. No complaints.

TV didn't work in original room - which was a known issue. Why place someone in a room with a TV that doesn't work - hope they won't notice?

Very welcoming staff at reception. Easy book-in. Room was neat, tidy and well presented. Motel restaurant was quite good.

Beds were comfy Staff friendly