Traveloka (3,840)
Other sources (15)
8.6
Very Good
From 3,840 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
7.9
Location
8.8
Service and Facilites
8.5
People often mention about Kalya Hotel Bandung Dago
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Distance to City Center (49)
Staff Friendliness (49)
Surroundings (46)
Bedroom (42)
Accessibility (41)
Ambiance (40)
Room Space (38)
Bathroom (37)
Hotel Area (35)
Family Friendly (33)
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Traveler Reviews Kalya Hotel Bandung Dago
Number of reviews per page
20
40
Customer reviews
JL
Jessy L.
Staycation
9.7
/10
Reviewed 2 week(s) ago
It's strategically located, clean, has a 24-hour Circle K that has a connecting door to the hotel, and the staff are friendly and helpful.
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1 people find it helpful
F***i
Business
10.0
/10
Reviewed 2 week(s) ago
The location is perfect, especially near car free day.
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Yudha F. S.
Business
10.0
/10
Reviewed 2 week(s) ago
Very comfortable, suitable for rest or vacation.
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1 people find it helpful
H***h
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, the rooms were clean and comfortable, and the food was delicious.
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F***a
10.0
/10
Reviewed 3 week(s) ago
Very comfortable and good service from hotel staff
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2 people find it helpful
SJ
Stephen J.
8.2
/10
Reviewed 3 week(s) ago
Strategic location, in the center of the city. It's easy to go anywhere and find food around there. The room is also clean and comfortable to stay.
1 people find it helpful
Clearly R.
8.5
/10
Reviewed 4 week(s) ago
friendly, responsive service, hotel close to ITB access
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A***a
Transit
9.1
/10
Reviewed 4 week(s) ago
It's not bad, according to the price, only the room has no view at all, but if we enter from the front street not the basement... it's not pleasant to look at, lots of people smoking... for the balcony on the top floor it's very dirty, both from the table, floor, children's playground, but the room is clean, the bathroom floor is also not slippery even with soap on it for me who is using a walking stick, there is a decent breakfast but if compared to Amaris in the same price range, the breakfast is minimalist, refilling side dishes is also slow, if rice and vegetables are fast oh btw my room AC is hot it seems it takes 4 hours to cool down, it can't be instant..
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Accommodation's Reply
15 Jul 2025
Dear Mr. Everett Wong, Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, including the air conditioning not working properly, the cleanliness of the surrounding area, and the less than optimal breakfast service. We will continue to innovate, and your review will be our special attention for future improvements. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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suherlin
6.8
/10
Reviewed 4 week(s) ago
The room is really okay, clean and fragrant, but I had a bad experience. When I was about to take the stir-fried vegetables for breakfast, there were really big caterpillars, even though they were small, I understand that these big, black caterpillars were also included in the stir-fry. It was really dirty, maybe they weren't washed when cooking 🫣😫
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Ms. Suherlin, Thank you for your review. We apologize for the inconvenience you experienced while staying at our hotel. We would like to inform you that our vegetables are organic. Your experience is a matter of special concern and we will continue to improve our services for our valued guests. If you have any suggestions or feedback, please do not hesitate to contact us. We are committed to providing excellent service and comfort to all our guests. We hope to welcome you back with another excellent stay experience in the future. Once again, we apologize for any inconvenience. Warm regards. Kalya Hotel Bandung Management
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Usman A.
5.7
/10
Reviewed 4 week(s) ago
In general, it's very bad and I'm disappointed. The blanket is itchy. The bathroom is like that. The TV is still a blurry LCD.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Mr. Usman A. Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, regarding the cleanliness issues and the television facilities that were not working properly. We will review it and your review will be our special attention for future improvements. Your review is very important to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. Once again, we apologize for the inconvenience you experienced. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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R***a
Leisure
8.5
/10
Reviewed 5 week(s) ago
The atmosphere is comfortable, the room is clean, but I got a room facing the street so in the middle of the night it was really noisy because there is a bar/disco across from the hotel.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for your review. We are pleased to hear that you had a good experience during your stay at our hotel, that our hotel has a comfortable and clean atmosphere. However, we apologize for any inconvenience you may have experienced if the noise around our area has disturbed you. We will coordinate with the local team and your review will be our special attention going forward. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment, we will continue to provide service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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H***a
Staycation
9.7
/10
Reviewed 5 week(s) ago
Clean, cozy, love the ambiance. Location is perfect for walking to ITB and surroundings. Close to good cafes and restaurants.
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for your review. We are pleased to hear that you had a good experience during your stay at our hotel, that our hotel is strategically located, clean, and comfortable. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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g***i
Leisure
9.6
/10
Reviewed 5 week(s) ago
There was only one problem, I stayed in rooms 212 and 215, namely every day I had to change the door lock code for both rooms.
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for your review. We apologize for the inconvenience you experienced regarding the room key that requires you to renew it upon entry. For further information, our hotel keys are a little more sensitive, especially if they are touched by a mobile phone, as they will automatically stop working when tapped on the room door. Your review is very important to us and will be our special attention regarding future improvements. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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f***i
Leisure
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are friendly and very helpful when you need help, there is only one thing in the safe, there are still food residues from previous guests that have not been cleaned.
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2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for your review. We are pleased to hear that our staff has assisted you in your service, but we also apologize for the inconvenience related to finding food that should not have been there, we will review your review and give our team special attention, especially in cleaning the room. Your review is very important to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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F***i
Leisure
8.5
/10
Reviewed 6 week(s) ago
Overall ok, only the AC unit needs more repair and attention.
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3 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel regarding the air conditioning not working properly. Your review means a lot to us. If you have any suggestions or feedback, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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HN
Harry N.
Business
8.8
/10
Reviewed 7 week(s) ago
The hot water is not really hot, thank God it's still lukewarm and the wifi in 607 is so bad it can't be used for work. Luckily the room service helped promptly and politely.
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3 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. Harry N. Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel, regarding the air conditioner and Wi-Fi not working properly. We will review this matter and pay special attention to our future improvements. Your review is very important to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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DY
Dhani Y.
9.4
/10
Reviewed 7 week(s) ago
Friendly staff, strategic location close to many restaurants.
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5 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. Dhani Y. Thank you for your review. We are pleased to hear that you had a good experience during your stay at our hotel, that our hotel has friendly staff and a strategic location. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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es
esti s.
8.5
/10
Reviewed 7 week(s) ago
The room is comfortable and clean, the view is also good 😉
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Ms. Esti S. Thank you for your review. We are pleased to hear that you had a good experience during your stay at our hotel, that our hotel has comfortable and clean rooms and a beautiful view. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment, we will continue to provide service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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Oon S.
Staycation
8.8
/10
Reviewed 11 week(s) ago
like the cleanliness.
room, bed, sheets, pillows, bathroom are all clean and comfortable, breakfast is also delicious. satisfied
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4 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your review. We are pleased to hear that you had a good experience during your stay at our hotel, that our hotel has comfortable and clean facilities and a delicious and satisfying breakfast. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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A***g
Leisure
10.0
/10
Reviewed 12 week(s) ago
Nice, close to everywhere, easy to access
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6 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Thank you for your review. We are pleased to hear that you had a good experience during your stay at our hotel and that our hotel has a strategic location. Your review means a lot to us. If you have any suggestions or input, please do not hesitate to let us know or contact us. In accordance with our commitment to continue providing service and comfort to all our guests. We hope to welcome you back with the best stay experience on another occasion in the future. Warm regards. Kalya Hotel Bandung Management
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Number of reviews per page
20
40
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