.

Room was very basic. We had to ask for a shower curtain, mattress toppers as the beds were so hard, extension lead as there are no sockets near beds in second room and a fan as the air conditioning didn’t work very well so the second bedroom was like a sweat box. Bathroom stank constantly of drains and toilet was stained terribly. I was shocked to find the soft drinks were not proper brands such as coke or Pepsi. These tasted awful as they were cheap own brands. Only local spirits wine and beer in all inclusive. You had to pay for cocktails which were around 9 euros. Staff were really miserable and rude at bars in particular and man on reception in the evenings was so rude. Restaurant is chaos at peak times as it’s not big enough for the amount of guests staying. Food was ok and was replenished well. Pools were good with plenty of sun beds however a lot of sun beds were broken. This is a very honest review. This is definitely a 4 star hotel. It’s only got its stars for having extra facilities such as a spa, gym which you have to pay extra for. I would rate this more like 2 or 3 star max. Luckily we just used our room as a base as it was pretty awful to stay in.

The food was good But the drinks were very poor. Very disappointing for an all inclusive Worst I ever saw on resort

The Concrete bridge over the Pool Collapsed, Broke in half and fell into the Pool. It is luck no one was under it. Very scared of the bridge from he mail hotel up to the rooms behind.

A nice hotel with good friendly staff.

As a family we really enjoyed our stay here and would certainly go back there. The food was a good variety and plentiful, the hotel staff were were all friendly and helpful, the room we had was a four bed with the main bedroom having air con (the other room was a bit stuffy but the weather was very hot and the hotel itself is in a pretty good location with Hersonisos a 10/15 minute walk if you turn left, with shops bars and clubs. Turn right out of the hotel and it's a five minute taxi ride ( 8 euros) in to Stalida where there are mainly shops and family friendly bars, shops and very good restaurants. Our only gripes were the all inclusive alcohol which was fairly limited as we've stayed at similar hotels and they have a bit more to offer and the edge of the pool was quite slippy. But all in all it's a good place to stay. We like to mix it up a bit with a few nights in the hotel bar and restaurant and eating and drinking out and about which can be as cheap or expensive as you make it with a bit of research on google. Heraklion ( one of the main large towns) is worth a visit. It's half an hour on the bus and cost us €12.4 one way for a family of 4.

Good hotel with great staff

Overall we where happy with the Hotel. The food was good and the staff where very nice. The pool was clean. The only issue we had was with the bar in the evenings. They often had only one barman on and where reluctant to serve more than one drink at a time. I would recommend the hotel though.

This is very disappointed place. Nothing like the descriptions in your website

We really enjoyed our stay here! We had a guest who was lactose intolerant and another who was gluten intolerant and the kitchen were very helpful with ensuring we got good food, and bought in gluten free bread and pasta for us. Amenities were great, and a brilliant karaoke etc in the evening run by the animation team! The reception and bar staff were absolutely fantastic. We really enjoyed our stay.

I had never booked an all inclusive stay. It was great. This hotel served 3 hot meals, buffet style, per day. They had many items to choose from, some Greek dishes, some German items, and some British. They had white wine, red wine, and beer on-tap. Certain long drinks were also included. There were 2 separate and large, beautiful pools. There was a cafe (included) located near one of the pools. The hotel was located right across the street. There is a main highway to cross but there was a tunnel, that ran under the highway, which you used to get to the beach. Every night there was a D.J. that played music and they would play music-themed games. This hotel is very children friendly. It could get very noisy and the children seemed to not have much parental supervision. There was a gym and a spa, they have a small store on the premises. The entire resort was well contained. We booked a villa which was roomy for 4 people. It had a large bedroom and a nice sized living room. The bathroom was modern, simple and clean. We had the second floor of a 2-floor villa. It had it's own entrance, a balcony/lanai with sliding glass door, and a beautiful view of the water. Each villa has a personal pool. The maids were friendly and our room was tidied daily. The area is nice with lots of archeological sites around, great convenience stores and a nice town center. It was a 20 min ride to/from the airport. I would book again.

the pool and room photos on the website is not from this hotel significant amount of crockery was chipped hotel is osme distance from town and the sea

This sounded like a reasonable place from the reviews however our experience was awful. Firstly all the pools are salt water which wasn't mentioned in the description. There is a constant stench of sewage around the resort. Guests leave towels on the sunbeds overnight to reserve them and staff ignore this. The beach volleyball court was covered in cat faeces. The food was very disappointing with no real distinction between lunch and dinner offerings and wasn't at all aimed to appeal to children. Odd choices of main courses such as rabbit and beef liver were provided and we struggled to find anything apart from pasta and salad to give the children. Drinks are poor quality especially the beer and wine. No drinks were available between 09:30 and 11:00 which we found odd. The reception staff did nothing to resolve a problem which we reported twice concerning our bathroom (emptying the bath would flood the bathroom as water came up through a drain in the floor). Our family room was well presented and the beds were comfortable. The air-con was inadequate and we had to ask for a fan. The room was made up each day but on two occasions maids let themselves into the room whilst we were there without sufficient warning, so don't expect any privacy! This hotel is far from the 4 star standard it claims to be and overall was a real disappointment.

Air conditioning didn't work in room and was not fixed during our stay despite reporting it 3 times. Bed rock hard so they provided a mattress topper, which was marginally more bearable. Service is restaurant non existent, never been to a Greek hotel where we haven't at least had one friendly waiter waitress - no customer service whatsoever and also no order, find your own table and do not leave it to go get a second plate or it will be cleared away and relaid before you get back. Food was absolutely fine. Even though we were pre warned about limited drinks available on "all inclusive" we felt their offering of All inclusive drinks was a joke, can't even get free water to take back to your room, you have to ask the bar person to refill a water bottle. Water charged at €2 per bottle - just go to onsite shop and buy 6 bottles for €1.50. Sodas on offer were cheap and nasty, but beer was palatable. Frustrating to see huge selection of drinks and cocktails on offer, but all for additional mega bucks. Both pools lovely, spa packages were fantastic, evening entertainment was great. Just a word of recommendation to hotel, stick an extra £5-£10 on the nightly all inclusive rate and make the hotel all inclusive, don't mess about with charging for water and premium drinks, it devalues the hotel and the "all inclusive" tags.

Relaxing holiday, super friendly locals, lots of tourist destinations, easily accessible, nice beach.. Plenty of culture..lots of facilities in and out of hotel.. Nice hotel and very helpful and friendly staff made it a very pleasurable and enjoyable experience

Excellent food and very nice staff. Beach is 5 min walk from the hotel.

Not clean Old Blanket smell pee

Egen pool-super; mat-super; servise i restaurangen-super; kvällsunderhållning till vuxna-dålig; minidisco-super; drinkar-hemsk dåliga, det finns lokala alkohol som är goda med det som serverades gick inte att dricka (gin), utom vin och öl som var ok.

Peu d'animation

Nous avons passé un magnifique séjour au Méditerranéo hotel. Le personnel est très professionnel, gentil, accueillant. Je vais citer le Boss Haris,Michail et Évita à l'accueil,Angelo, Maya, Eva au restaurant,les barmen,les dames de ménage,les services techniques pour notre piscine etc... J'aurais pu toutes et tous les citer, malheureusement je ne connais pas tous les prénoms. Merci à toutes et tous pour ce merveilleux séjour. Famille Gelois.(Juillet 2025)