Traveloka (5,546)
Other sources (26)
8.4
Very Good
From 5,546 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.2
Meal
8.2
Location
8.5
Service and Facilites
8.4
People often mention about Amaris Hotel Malang
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Staff Friendliness (47)
Distance to City Center (41)
Bedroom (41)
Variety (37)
Taste (36)
Bathroom (32)
Accessibility (30)
Ambiance (30)
Check-in/out Time (27)
Hotel Area (27)
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Traveler Reviews Amaris Hotel Malang
Number of reviews per page
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40
Customer reviews
P***i
Leisure
10.0
/10
Reviewed 2 week(s) ago
The breakfast menus are always delicious and varied!
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Accommodation's Reply
25 Jul 2025
Dear Valuable Guest, Warmest Greetings from Amaris Hotel Malang. Thank you for taking the time to review your stay. We are delighted to have served you and to know that you enjoyed your stay with us during your stay in Malang. We hope to be able to serve you again on your next visit to Malang. Warmest Regards, Amaris Hotel Malang Management
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R
Rosihan
10.0
/10
Reviewed 2 week(s) ago
Breakfast can be taken away and you can choose from delicious sandwiches and milk too
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Accommodation's Reply
17 Jul 2025
Dear Rosihan, Warmest greetings from Amaris Hotel Malang. Thank you for taking the time to review your stay with us. We are happy to be able to assist you in providing a breakfast box for those of you who are planning to visit Bromo. We hope we can serve you again on your next visit to Malang. Warmest regards, Amaris Hotel Malang Management
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Karina S. F.
Leisure
9.1
/10
Reviewed 2 week(s) ago
The staff is very friendly, I left my drinking bottle in the lobby, but it was safely stored until I could retrieve it, thanks Amaris 🙏🏻
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Accommodation's Reply
17 Jul 2025
Dear Karina S. F., Warmest greetings from Amaris Hotel Malang. Thank you for taking the time to review your stay with us. We hope we can always help all our guests with their comfort and any lost items. Don't hesitate to stay with us again when you visit Malang again. Warmest regards, Amaris Hotel Malang Management
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id
indah d. a.
Business
10.0
/10
Reviewed 2 week(s) ago
There are no obstacles, everything is still okay. Only some of the room lights sometimes don't work anymore
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Accommodation's Reply
17 Jul 2025
Dear Ms. Indah d. A., Warmest greetings from Amaris Hotel Malang, Thank you for taking the time to give us a review of your stay. I apologize for the problem with your room lights, I have conveyed this to the team and it has been fixed. Once again, we apologize for the inconvenience you experienced during your stay with us, and thank you for your valuable input. Please feel free to stay with us when you return to Malang. Warmest regards, Amaris Hotel Malang Management
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s***a
Leisure
10.0
/10
Reviewed 3 week(s) ago
Thank you, a week at Amaris always has a varied breakfast menu. My son loves the fresh milk and omelettes.
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2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Warmest Greetings from Amaris Hotel Malang. Thank you for taking the time to review your stay with your family. We are very happy to know that you enjoyed our breakfast and your stay. Please feel free to stay with us again when you return to Malang. Warmest Regards, Amaris Hotel Malang Management
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M***d
Staycation
8.5
/10
Reviewed 3 week(s) ago
ok..enjoyable..good service, cleanliness is sufficient, only when I stayed there was a restaurant staff who was less responsive in service...like when the restaurant was busy the staff did not respond to my request..even though it was busy, the restaurant staff should still respond, especially since I as a customer had been patiently waiting.
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Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Warmest Greetings from Amaris Hotel Malang. Thank you for taking the time to review your stay. I apologize for the lack of responsiveness of our colleagues in providing service. This is valuable feedback for us to continue to improve our shortcomings. Please feel free to stay with us again when you return to Malang, and once again, we apologize for any inconvenience you experienced. Warmest Regards, Amaris Hotel Malang Management
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H***y
Leisure
8.5
/10
Reviewed 3 week(s) ago
I like the hotel. The room is small but clean and the staff are friendly. There is a small restaurant beside the hotel and close to laundry service.
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Accommodation's Reply
17 Jul 2025
Dear Guest,
Greetings from Amaris Hotel Malang,
Thank you for spending your time to share us your staying experience, and we are so happy to know that you enjoy your stay with us.
Looking forward to have you back here while your visiting Malang
Regards,
Amaris Hotel Malang Management
id
indah d. a.
8.5
/10
Reviewed 4 week(s) ago
It's been more than 30 times and it hasn't disappointed me
from the service, rooms and staff
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Ms. Indah, Warmest greetings from Amaris Hotel Malang. Thank you for taking the time to give us a review, and thank you for always entrusting your stay with us during your activities in Malang. We look forward to welcoming you back. Warmest regards, Amaris Hotel Malang Management
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C***n
Business
10.0
/10
Reviewed 5 week(s) ago
Good and affordable hotel near city center
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Accommodation's Reply
29 Jun 2025
Dear Guest,
Greetings from Amaris Malang Hotel
Thank you for spending your time to share us your staying experience while having business trip to Malang, we are very happy to know that your stay with us was memorable.
Looking forward to have you back here on your next trip to Malang.
Regards,
Amaris Hotel Malang Management
GP
Grecindya P.
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, comfortable rooms, spacious parking
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Accommodation's Reply
29 Jun 2025
Dear Kak Grecindya, Warm Greetings from Amaris Hotel Malang, Thank you for the time that Kak Greycinda took to give us a review of your stay with us. We are very happy to know that you had a pleasant stay with us. Do not hesitate to stay with us when you return to Malang Kak. Warm Greetings, Amaris Hotel Malang Management
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GP
Grecindya P.
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, delicious food, comfortable rooms.
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1 people find it helpful
Accommodation's Reply
29 Jun 2025
Dear Kak Grecindya, Warm Greetings from Amaris Hotel Malang, Thank you for the time that Kak Greycinda took to give us a review of your stay with us. We are very happy to know that you had a pleasant stay with us. Do not hesitate to stay with us when you return to Malang Kak. Warm Greetings, Amaris Hotel Malang Management
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id
indah d. a.
Business
9.1
/10
Reviewed 8 week(s) ago
What makes me come back to Amaris Malang is that the breakfast never disappoints.
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2 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Kak Indah, Warm Greetings from Amaris Hotel Malang, thank you for the time that Kak Indah took to give us a review of your stay with us and always be with us. Do not hesitate to always stay with us when you return to visit Malang Kak. Warm Greetings, Amaris Hotel Malang Management
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id
indah d. a.
Business
8.5
/10
Reviewed 8 week(s) ago
Not disappointed for the 26th time ordering
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Accommodation's Reply
09 Jun 2025
Dear Kak Indah, Warm Greetings from Amaris Hotel Malang, thank you for the time that Kak Indah took to give us a review of your stay with us and always be with us. Do not hesitate to always stay with us when you return to visit Malang Kak. Warm Greetings, Amaris Hotel Malang Management.
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J***J
10.0
/10
Reviewed 9 week(s) ago
The price is affordable and the breakfast menu is very varied and delicious, the rooms and facilities are ok and clean.
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are very happy to know that your stay and breakfast were comfortable for you. Hopefully we can serve you again at Amaris Hotel Malang, on your next visit to Malang. Warm Regards, Amaris Hotel Malang Management
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e***i
10.0
/10
Reviewed 9 week(s) ago
friendly staff
clean room
varied food
there is a swimming pool
nice and comfortable atmosphere
okay for family
can focus on studying
every floor is clean
if necessary the food is more flavorful
and soundproof
close to city facilities and close to the market so it is easy to buy souvenirs for the family
there are massage and reflexology facilities and can chat with the extended family
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are very pleased to know that our services meet your comfort, and we also thank you for your input regarding the taste of the food and the soundproofing of the room which we need to improve. Hopefully we can serve you again at Amaris Hotel Malang, on your next visit to Malang. Warm Regards, Amaris Hotel Malang Management
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AW
Avianto W.
9.7
/10
Reviewed 11 week(s) ago
Very good to staycation again in malang
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Accommodation's Reply
26 May 2025
Dear Bapak Avianto,
Greetings from Amaris Hotel Malang,
Thank you for spending your time to share us your staying experience, we are so happy to know that you enjoy your stay with us.
Looking forward to serve you again on your next visit to Malang.
Warmest Regards,
Amaris Hotel Malang Management
S***n
Staycation
6.6
/10
Reviewed 11 week(s) ago
When we call reception asking to check out at 1 p. M., can't with no reason. Too bad service since we are stay three nights.
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Accommodation's Reply
26 May 2025
Dear Guest,
Warmest Greetings from Amaris Hotel Malang,
Thank you for spending your time to share us your staying experience.
I do apologize for inconvenience happen on your departure time, that our team doesn't give you any reason for your request of your departure time. It is a great correction to us, so in the future we could be more clear and able to inform clearly to our guest request.
Once again I do apologize for inconvenience happen during your stay, and thank you very much for your feedback.
Warmest Regards,
Amaris Hotel Malang Management
id
indah d. a.
Business
10.0
/10
Reviewed 11 week(s) ago
Thank you, almost a month in Amaris there are no complaints. Breakfast is also comfortable and delicious.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Ms. Indah, thank you for taking the time to give a review of your long stay with us. Hopefully we can serve Ms. Indah again at Amaris Hotel Malang, on your next visit to Malang. Warm Regards, Amaris Hotel Malang Management. 0811 32000 321
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d***n
10.0
/10
Reviewed 11 week(s) ago
the place is clean and comfortable. the service is also good. Next to the hotel there is a great blind massage service. after walking around you can get a massage
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Accommodation's Reply
26 May 2025
Dear Guest, Warm Greetings from Amaris Hotel Malang, thank you for taking the time to review your stay with us, we are very happy to know that you had a pleasant stay. Hopefully we can serve you again if you have plans to return to the Malang area. Warm Regards, Amaris Hotel Malang Management
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N***e
Staycation
8.3
/10
Reviewed 12 week(s) ago
The taste of the food for breakfast has been improved even more.
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Accommodation's Reply
15 May 2025
Dear valued guest, thank you for taking the time to review your stay with us, your feedback on the taste of the food at breakfast has been conveyed to the relevant team, to be improved and developed for us. Hopefully we can serve you again at Amaris Hotel Malang, on your next visit to Malang. Warm regards, Amaris Hotel Malang Management. 0811 32000 321
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Number of reviews per page
20
40
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