The idea of turning an old Riad to a hotel is a nice one. Beautiful architecture but the beds, the bath room, the doors into the rooms, the furniture they all need upgrades. You can have the charm but not provide comfort. As nice as the ceiling or the entrance door, etc were, the door to the room was so hard to open and close. The bathroom door wouldn't lock l, the hotel lobby had an old crooked table in the middle of the room, dix these things. It's just unsettling.

Lovely ambience, great service. The only negative was the car organised for the airport transfer was not upmarket apart from the price. A disappointing end to my stay.

We stayed in Tunis for three nights and absolutely loved this beautiful, historic hotel. It was clean, comfortable, and felt very safe. I was specifically looking for a traditional dar experience, and this place was perfect! The hotel staff was friendly and easy to communicate with. Our room was spacious, clean, and beautifully decorated. The bed was very comfortable, and the room stayed quiet at night, which made for a great sleep. Breakfast was included and was quite good with a variety of pastries, cheeses, eggs yogurt and dried fruit and granola. I also booked a hammam spa experience on our last day—it was very enjoyable and something I’d recommend. You need to book 24 hours in advance. Leave plenty of time for the experience which includes a 30 or 45 min massage, plus hammam and gommage. We also dined at the hotel restaurant one night, which served a delicious and generous meal. The price was a little higher but it was very convenient for our dinner after a long day of touring. The hotel is located in the old Medina, so you’ll be dropped off by taxi at a nearby square, and from there it’s just a short walk (less than five minutes) to the entrance. It’s also within walking distance of a lively area where it’s easy to catch a taxi and explore the city’s sights. We booked a day tour through Viator and the guide met us at the hotel.

Positives: - The location is central, you are straight into the hustle and bustle of the Medina. - The room I had was clean, comfortable and spacious. The decor is impressive and there is an attention to detail. - There was wifi in the room and effective temperature control. - Staff were helpful. - Breakfast was fresh and plentiful. There was a good selrction. The breakfast room was light and airy and the waitress helpful. Negatives: - It was tricky to find initially. Due to travel delays I arrived as it was dark and trying to find my way through the labyrinthine alleyways alone when there were locked gates where I wanted to be was a little intimidating. Not the fault of the hotel, just something to be aware of. - The design of the hotel means there is little soundproofing. There was loud music until late one night which felt as though it was playing in my room. Overall the positive outweighed the negatives by a long way and I wouldnt hesitate to stay here again.

Room was amazing felt like an old royalty room , you must get room #5

Lovely historic former palace in the Medina. Very convenient to walk to the sites in the Medina. Helpful staff. Note, short walk from where a taxi can drop you or where you can park. Decent breakfast.

Beautiful hotel and incredible room. It was a challenging time in the evening as the room faces a courtyard where there was music in the evening (during Ramadan).

Lovely former palace in the old medina of Tunis with beautiful spacious rooms. Hotel is not by the road so it's a bit of a walk, slightly difficult to find as well if you do not have a GPS. Overall, great hotel and room with a great location walking distance to the medina and grand mosque in Tunis.

Great

Place is absolutely gorgeous. Staff give 110 percent effort.

Excellent everything

Beautiful historic building with very elegant and aesthetic decorations. The hammam is gorgeous- quiet, private, clean and so luxurious. One of the best experiences of my vacation. The staff were very kind, welcoming and accommodating. As a solo female traveller this was one of the hotels where I felt most comfortable.

A very beautiful historic hotel with a perfect location in an old Medina. Very easy to walk to all areas. The restaurant is beautiful and the food is delicious. All employees were very helpful and courteous. The room was very spacious and decorated in French colonial style. The bathroom had a lovely clawed footed tub with hand held shower.

Extraordinary architecture!

Absolutely gorgeous old palace in the Medina. We enjoyed th Hammam as well as our dinner in their restaurant. The breakfast was huge and super tasty. Staff was super helpful helping us with everything.

I was not impressed by the condition of rooms, bed was not comfy..mosquitos inside, smelly toilet .noisy air refresher. When i arrived the receptionist asked for cigaret! When dinning the waiter kept asking personal questions! It was not a pleasant stay at all. With a 110$ i could have had an amazing hotel somewhere else. Anyway, they need to invest more in educating their staff how to behave (the males mainly). Food was good btw in their resto.

Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great food Internet not working Smells bad street of hotel Parking problem

Poor customer service. In the morning I needed to iron my clothes and was told to wait till the housekeeper reports to work. She eventually arrived around 9am.

Attention to cultural authenticity with modern amenities such as washroom. Right in the Medina. Excellent restaurant on premises serving authentic Tunisian food. Dining room is spectacular cave like ambiance. Staff were very hospitable and helpful.