Overall Ratings & Reviews Narayani Heights Hotel and Resort

Excellent

Good

Staff if ridiculous. Annoying and non supporting

Rooms are very good

I stayed there 3 days no wifi connection every time you ask they say network down. some issue in bathroom sink tell them 5 times before they resovled

Full of bugs , insects and unmanaged

No hot water just Luke warm , you put heating on but cold air comes ,breakfast included and paid hotel refuse to honour,

Good facility. Staff helpful and pleasant. Need to work on cleanliness

Worst customer service I have experienced in a 4 star hotel. From check-in to breakfast to house keeping and room service. Check in took 45 mins with an empty lobby and well after the check in timings. Shower drain blocked so water seeps out to the basin area and floods entire bathroom floor. Ordered 2 portions of french fries from room service of which only 1 arrived and that too after an hour. Requested my incomplete order to be sent up. Still yet to receive it to date. Housekeeping failed to provide hand towels and bath mat. Paid for breakfast in which I showed proof of but it wasn't on their system so they expected me to pay. Absolutely no sense of customer service what so ever. I'm a frequent traveller to Ahmedabad and I will never stay at this hotel again.

nice and queit area and great service. Also the rooms were very clean and ambience and gardens were well kept

Convenient as it was close to the airport and also the main highway. Room was a reasonable standard, for the money definitely value for money. I ate in the restaurant and have to say the food was outstanding.

Overall good experience....nice location and average services.

It was very bad. I was given , the staff was helpful.a cottage and not clean at all. Howver

Amazing stay I loved it, I always struggle to find a good place in Ahmadabad.

Everything you can expect from a 4* hotel except a bar and non veg cuisine.Also club facility are accessible from outside the hotel building.Also wine shop access and sale to outside state residents only,carrying hotel approved identification.

朝食が美味しくない。　朝食開始時間にレストランに行ったが、前の人が食べた残りがあった。テーブルの掃除が行き届いていないと思った。

Not too bad, but the 1st floor restrant's breakfast is very poor. Why I couldn't eat breakfast on the 2nd floor restrant through hotels.com booking ?