Overall Ratings & Reviews Sophie Station Suites

Gotta love -10 degrees. Nice shuttle driver.

Our flight was changed to a redeye. Attempted to check in at noon so my wife and I could rest prior to a redeye flight and was informed it would be an extra charge to check in early. No exceptions. The hotel staff is certainly not accommodating. Attempted to cancel and book another hotel but because of hotel.com’s cancellation policy was unable to do so. Room dated but clean.

Excellent place to stay

The location is superb - close to the airport, major streets, and shopping.

Everything

Hotel is in need of updating. Convenient to airport. Friendly hotel staff. Very clean

Good place to stay. I liked how the bedroom was separate from the living room / kitchen. Pots and pans can be obtained from the lobby. Close walking distance to a grocery store and not too far from Walmart, Costco, and other shopping centers. Workers are very kind and helpful. However, the hotel and room are outdated, and there is a lingering scent.

If you are just wanting to stay close to the airport with free shuttle and free shuttle to the train station, this is a great place. No complimentary breakfast and breakfast didn't open until 9:00 a.m. . Room needs a ceiling fan. Very stale air. They did have a square floor fan electric but it made noise. Front desk clerk very polite and patient

Hotel very nice and everything was excellent but my only concern was the property is a little dated. Would stay again.

Great suite experience

Offer a free shuttle service to town as hotel is very isolated.

Dated rooms, but clean and comfortable. Staff at checkin was not very friendly. It’s pretty easy to say hello and welcome, and perhaps offer a bottle of water.

The place was clean and perfect for what we needed the two nights we stayed. The staff at check in and check out were quite rude and not very pleasant to do business with. The remainder of staff and property experience was great

For Fairbanks, this hotel is “ok”. We stayed here in advance of a land tour and our bus driver described the area as”sketchy “ and told us not to roam around. They charged us $289 a night which was a total rip-off. The breakfast buffet was limited and $30, we only did this once. At best this is a $125 a night hotel. Really disappointed that Celebrity Cruises uses this property!

Friendly staff

Could stay for a week or 3 no problem.

Large spacious rooms.

great location, clean and well kept friendly, helpful staff would definitely stay there again

Staff was great except for the one checking us in. She wasn’t friendly. The place is a little dated, but kept clean.

Excellent staff in restaurant and bar